Interaction Designer - Multiple levels

As an Interaction Designer, you will play a key part in designing user-centred, accessible and intuitive services for public sector clients, with opportunities to work across government and private-sector projects. You'll collaborate with multidisciplinary teams to deliver design solutions aligned with Government Digital Service (GDS) standards.

You'll work in agile, fast-paced environments where creative thinking, prototyping, user research, and strong communication skills are essential. You'll also have the opportunity to contribute to the wider XD community., * Design and present user interfaces, flows, IA, and interaction concepts

• Conduct research to understand user needs and translate insights into design solutions
• Deliver accessible, inclusive, and evidence-based products and services
• Visualise, articulate, and solve complex problems
• Build interactive prototypes (paper + digital)
• Create coded prototypes using HTML, CSS, JavaScript, or the Prototyping Toolkit
• Collaborate closely with dev teams to ensure technical considerations are incorporated
• Facilitate workshops, manage research, build personas, and present findings
• Work effectively in agile, iterative delivery environments
• Engage senior stakeholders to secure alignment and buy-in
• Support and mentor junior colleagues (Senior/Lead & Manager roles)

• Solid grounding in user-centred design from discovery to delivery
• Ability to choose and apply the right tools/methods throughout agile delivery
• Experience using Figma, Sketch, Adobe XD, InVision, etc.
• Ability to justify design decisions using evidence and research
• Proven ability to produce user flows, journey maps, service maps, and wireframes
• Understanding of inclusive and accessible design
• Experience with rapid paper and digital prototyping
• Coding experience in HTML, CSS, JavaScript or the Prototyping Toolkit
• Knowledge of GitHub, Heroku, Node.js
• Experience working with senior stakeholders
• Strong communication skills across technical and non-technical teams
• Experience managing/mentoring junior designers (for senior roles)

Desirable

• Consultancy experience
• Experience leading design sessions and integrating diverse viewpoints
• Ability to connect design execution to broader strategic outcomes
• Experience across multiple sectors
• Multi-disciplinary design background

Eligibility & Pre-Employment Checks

To apply, you must:

• Be based in the UK
• Have existing right to work in the UK (no sponsorship available)
• Be eligible for SC Clearance

If successful, you will also undergo pre-employment checks, including:

• Identity & nationality verification
• Employment history (3 continuous years)
• DBS (unspent criminal record check)