Infrastructure Engineer

The role provides technical exposure across outcomes-based projects and operational (Business as Usual) support. Duties include remote and on-site support, with out-of-hours on-call availability. You will contribute to the creation and ongoing maintenance of technical documentation and provide materials to support project work or operational support services.

We are looking for someone with a passion for infrastructure, ideally from an operational support services background. You will be self-motivated and able to work autonomously to achieve day to day objectives with significant results on project or operational deliverables, while owning activities ensuring compliance with project milestones and customer KPIs and SLAs. You must be an effective communicator, comfortable engaging with customers and colleagues, and demonstrate an analytical and systematic approach to technical challenges.

Are you ready for your next career challenge?, * Good knowledge of Virtualized Environments such as VMware and Hyper-V; VMware experience is advantageous.

• Knowledge of Virtualized Desktop Environments such as Omnissa and Citrix; Omnissa experience is advantageous; experience with virtualised applications beneficial.
• Knowledge of Windows Server Environments, Server 2016 and later, including Active Directory, DNS, DHCP and GPOs from design to implementation and support.
• Knowledge of Windows 10 & 11, including OS build and customization.
• Good Linux system administration skills (Ubuntu, Rocky, RedHat) and OS build / customization.
• General knowledge of TCP / IP and networking technologies.
• General knowledge of Microsoft stack technologies such as SharePoint, Skype for Business / Teams, SQL, System Centre, Office 2024, SCCM & SCOM, Power BI, Exchange; CLI tooling such as PowerShell.
• General knowledge of NAS and SAN storage technologies (SMB / CIFS, iSCSI).
• Knowledge of scripting.
• Analytical and problem-solving skills with ownership of incidents to resolution to customer satisfaction.
• Good communication skills and experience producing and updating technical documentation to a high standard.
• Experience with helpdesk ticketing systems.
• ITIL Foundation or higher (ITIL3 / ITIL4).

At Leidos we are passionate about customer success, united as a team and inspired to make a difference. We offer meaningful careers, a collaborative culture, and support for your career goals while nurturing work-life balance. Our package includes :

• Contributory Pension Scheme
• Private Medical Insurance
• 33 days Annual Leave (including public and privilege holidays)
• Flexible benefits (life assurance, health schemes, gym memberships, annual buy and sell holidays, cycle to work)
• Dynamic Working Commitment to Diversity We welcome applications from every part of the community and are committed to a diverse and inclusive culture. If you need reasonable adjustments during the application and selection stages, please let us know and we will respond in a way that best fits your needs. Who We Are : Leidos UK & EUROPE Leidos is a growing company delivering technology and solutions focused on safeguarding capabilities and transformation in frontline services across the UK, including defence, healthcare, government, safety and security, and transportation. What Makes Us Different Purpose : You can use your passion and abilities at Leidos to keep people safe. Collaboration : flexibility to do your job is a core benefit. People : Leidos supports growth, learning, and career development through academies, rotations, and development plans.