IT Customer Consultant
Role details
Job location
Tech stack
Job description
IT Customer Consultant
Entity: Daikin Europe Spain IT Job Category: Information Technology Solutions Location:
Madrid, M, ES
Job Requisition ID: 839
Daikin Europe NV (DENV) is a subsidiary of Daikin Industries Limited, a Japanese outstanding company and worldwide the biggest developer, producer and supplier of HVAC-R (heating, ventilation, air conditioning and refrigeration) solutions, including heating pumps and cooling technology. DENV is Daikin's sales, R&D, and production headquarters for Europe, the Middle-East and Africa. The headquarter has Belgian offices in Brussels, Ghent and Ostend, as well as 8 production plants, 24 sales subsidiaries and offices and a whole network of independent distributors and dealers across the EMEA region.
Our IT Center EMEA counts 3 departments: IT Planning (PLAN), IT Development (BUILD) and IT Infrastructure (RUN). Within our IT Development department, we can distinguish 2 competence centres: Madrid and Ostend. You will be part of IT Development in Madrid.
The IT Development department in Madrid consists of 50 people (internal & external) and an offshore team. The group is young and dynamic with a good team spirit and open communication structure. We implement innovative IT solutions for our 7500+ Daikin colleagues all over Europe & Middle East.
About the role
We are looking for an enthusiastic person to join our IT team.
The ideal candidate will be/have:
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in-depth technical knowledge of the system
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demonstrated experience in planning, organizing, and conducting development projects in an innovative and dynamic environment.
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passionate about simple, elegant and as much as possible standard solutions
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focus on improving the performance of the systems You will be responsible for:
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Data analysis & design of applications focusing on the business partner
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Coordination of the collaboration with other departments and subcontractors; work closely with engineers to architect and develop the best technical design and approach.
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Implementation of best practices for development and documentation, assure designs meet requirements, and deliver high-quality work on tight schedules.
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Developing distributed system architecture and system integration.
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Facilitate the communication with business, understand the process, and propose good solutions going to an global proposals for all the affiliates.
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In order to identify the IT needs of an enterprise, you are expected to interview and collaborate with the different departments of business. About you
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You have a master degree in Engineering, IT or Economy.
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You have profound knowledge on customer applications as S/4, CDC, MDG, CDP Solutions.
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Preferably you have experience in project management or at least have the skill to coordinate the activities of the several in/external parties involved in a project.
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Other knowledges related to CRM tools, Salesforce, SAP.
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You are capable of giving training to other people (in/external).
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You have strong analytical skills.
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High level of English is necessarily.
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Another European language will be a plus.
Requirements
Engineering, Management, Project Management, Architecture, Planning, Ontwikkeling, Network, CRM, CRM, Design, Technical Design, Production, HVAC, Infrastructure, Performance, Sales, Salesforce, SAP, Systemen, Training, Training, IT
