Site Reliability / Gitops Engineer

The Information Systems (IS) team supports and maintains all of Canonical's IT production services, running services used by over 60 million Ubuntu users. As an SRE & GitOps Engineer you will drive operations automation to the next level, both in private clouds and public clouds, using open-source infrastructure as code, CI/CD pipelines, and Canonical's leading software operation automation products. You will also improve Canonical products and open-source technologies by providing critical feedback to developers at scale. Responsibilities

• Apply IaC experience to develop infrastructure as code practice within IS by continually increasing automation and improving IaC processes.
• Automate software operations for re-usability and consistency across private and public clouds.
• Develop new features and improve the resilience and scalability of Canonical's cloud and container portfolio.
• Maintain operational responsibility for all core services, networks, and infrastructure.
• Develop skills in troubleshooting, capacity planning, and performance investigation; set up and use observability tools such as Prometheus, Grafana, and Elasticsearch; design, implement, and maintain monitoring and alerting.
• Collaborate with development teams to design service architecture, documentation, playbooks, policies, and operational procedures.
• Provide assistance and work with globally distributed engineering, operations, and support peers.
• Be given uninterrupted development time to focus on larger projects and automation of manual tasks.
• Share experience, know-how, and best practices with other team members in design sessions, mentorship, and "doing work together."
• Carry final responsibility for time-critical escalations.

• Deep experience of defining operations in code, using version control, peer review, and CI/CD to roll out changes to applications and infrastructure.
• Strong modern engineering background (peer-review, unit testing, SCM, CI/CD, Agile).
• Python software development experience with large projects.
• Practical knowledge of Linux networking, routing, and firewalls.
• Affinity with various forms of Linux storage, from Ceph to databases.
• Hands-on experience administering enterprise Linux servers.
• Extensive knowledge of cloud computing concepts and technologies.
• Bachelor's degree or greater, preferably in computer science or related engineering field.
• Able to communicate clearly and effectively in English over email, chat, video or voice calls and in-person.
• Motivated and able to troubleshoot from kernel to web, and willing to ask others when appropriate.
• A willingness to be flexible and learn new things quickly.
• Be inspired by the needs of fast-changing environments.
• Happy to work within distributed teams.
• Passionate about open-source, especially Ubuntu or Debian.

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include world-leading public cloud and silicon providers, and industry leaders in many sectors. Canonical is founder-led, profitable, and growing, with 1,200+ colleagues in 75+ countries and very few office-based roles., Canonical is a pioneering tech firm at the forefront of the global move to open source. As the publisher of Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, Canonical is changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. Equal Opportunity Employer Canonical is an equal opportunity employer. We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. Job Meta