Communications & Cloud Services Engineer

Are you ready to launch your career in cloud and modern communications? We're looking for a passionate and driven Communications & Cloud Services Engineer to join our growing technology team. This is the perfect opportunity for someone eager to gain hands-on experience, develop specialist skills, and become a highly capable Communications & Cloud Services Engineer in a fast-paced environment. As a Communications & Cloud Services Engineer, you will work alongside experienced professionals supporting unified communications platforms, assisting with Azure cloud administration, and contributing to secure, efficient IT service delivery. Whether you're refining UC performance, analysing cloud usage, or documenting new solutions, this role will help you grow into a confident Communications & Cloud Services Engineer. What You'll Be Doing Unified Communications Support

• Assist in configuring and troubleshooting Microsoft Teams, VoIP systems, and video conferencing platforms.

• Monitor UC environments for performance issues and service alerts. Azure Cloud Support

• Help with Azure resource provisioning, RBAC assignments, and subscription management.

• Support cost-analysis activities and automation for spend tracking. Incident Response & Monitoring

• Participate in L2/L3 incident processes across cloud and UC services.

• Use tools such as Wireshark and call analytics platforms for fault investigation. Security & Compliance

• Follow authentication, encryption, and compliance standards within cloud and UC environments.

• Assist in implementing recommendations from Microsoft Defender for Cloud. Documentation & Knowledge Sharing

• Maintain clear, accurate documentation for configurations, troubleshooting, and operational procedures.

• Someone eager to grow into a skilled Communications & Cloud Services Engineer.
• Someone who possesses a strong understanding of general IT services and a passion for learning in a fast-paced environment.
• A quick learner with an interest in cloud tech, networking, and modern communication platforms.
• Strong problem-solving skills and attention to detail.
• Good communicator with a passion for technology and continuous learning. If you're ready to take the first step toward becoming a highly capable Communications & Cloud Services Engineer, we'd love to hear from you. Start your journey today as our newest Communications & Cloud Services Engineer!

At First Recruitment Group we understand just how important it is to secure the right people. That is why our Recruitment Consultants always take the time to understand requirements in detail and offer sound advice to both clients and candidates. We actively recruit at all levels and this is a superb opportunity for new employment. As part of putting people first, we strive to be an equal opportunities employer and we are always looking to increase the diversity of our workforce, working closely with our clients to ensure everyone is included.