Content Designer

We are IT Recruitment Specialists partnered with a massive Global Consultancy who require a Content Designer for one of their Public sector Clients. This will be a 6 month contract based in Newcastle.

Tasks:

• Write high quality content for new digital services that will encourage people to use them.
• Collaborate with the Product Manager, Digital Service Manager, Business Analysts and User Researchers to define the messages that the new services should convey.
• Take complex language and processes and make them simple to understand. Develop content in such a way that it will encourage people who rarely go online to use it.
• Build relationships and work effectively within an agile delivery model with colleagues and external providers, for example user researchers and business analysts.
• Communicate credibly with a wide range of digital delivery disciplines and talent both internally and externally.
• Leads on all aspects of Content Design. Including:

• Research of subject
• Discussion with stakeholders and experts
• Initial drafts of content to fit with UX design
• Collaborating with user-researchers to test customer understanding
• Iterating content

• Experience of user-centred design
• Proven experience in using metrics and user feedback to define/refine content
• Experience in choosing the best format for displaying information to the user
• Proven experience of working within a web, online and digital environment
• Experience in working with content management and publishing systems
• Proficient in writing Markdown

Business Skills:

• Experience of writing for the web, with proven ability of creating content that is accessible and usable
• Excellent communication and interpersonal skills