Service Desk Team Lead
Role details
Job location
Tech stack
Job description
Reporting to the Technology Strategy Director the European Pricing Functional Lead will be responsible for the development and delivery of the technology roadmap for the Pricing function. The primary objective of this role is to align Pricing capabilities to agreed Technology products/solutions across Sysco Europe and overseeing the associated Pricing Technology product development lifecycles in both large and small-scale change.
The role involves partnering with cross-functional stakeholders in both local and European markets to ensure functional technology roadmaps are aligned with business objectives/strategy/process and adequately balance technical needs/considerations (i.e. maintenance defects fixes etc). Youll own the technology products adopted by the Pricing function for Europe both in terms of development and ongoing support/maintenance. A key role that will ensure technology standards are adhered to both at a European and Global level.
Were offering a hybrid working contract with a blend of home and office working at either our Sysco London (Covent Garden) or Ashford Kent office up to 3 times per week so you must be within a commutable distance and flexible to travel across the UK and also Europe on a monthly basis.
Role Responsibilities:
-
Collaborate with cross-functional stakeholders to develop the Pricing Technology roadmap aligning capabilities to North Star products
-
Oversee the development lifecycles of the Pricing technology products and tools from requirements and design through to deployment ensuring fit-for-purpose solutions are delivered
-
Management of capital and operational costs for associated Pricing technology products/solutions across Europe ensuring alignment to budget
-
Responsible for the operational performance of Pricing products/tools ensuring adequate maintenance/supportability and adherence to required technical standards with fixes/defects being prioritized in development backlogs
-
Lead direct/indirect teams and partner network ensuring resources are adequately utilized with the right skill and capability to support the Pricing products/solutions from development through to operations
-
Work with portfolio management to ensure functional plans integrate with wider local/Europe roadmaps and adherence to the appropriate PMO and technology governance
-
Explore opportunities for Benchmarking sharing knowledge and implementing best practice across the wider European technology team, Team Lead Service Desk (Europe) Hybrid - Ashford Kent. Sysco are recruiting for a Service Desk Team Lead to join the Service Desk function within the Information Technology team on a full-time permanent basis. Reporting to the Service Desk Manager this role provides..., Assistant Manager - (Packhouse) Location: Ashford, Kent Pay: £15.44 per hour / £32,115 per year Shift: 10 hour shifts, 4 on 3 off (6:00 AM - 5:00 PM)Our client, a leading fresh produce company that sources, imports and distributes a wide range of products particularly..., IT Manager Join Our Client as IT Manager and drive operational excellence! Are you a hands-on customer focused IT professional; an existing IT Team Leader who is looking for their first step in an IT Manager role or someone who is currently a technical lead within a..., We are currently recruiting for an Application Manager to join the Technology team on a full-time permanent basis reporting into the Product Support Manager. As the European Application Manager you will form part of the European Technology team working closely with the... © 2025, Jobsora.com
Requirements
Youll bring demonstrated experience in a Pricing role within a Technology environment and/or technical domain acting as a primary subject matter expert on technology pricing solutions. Expert knowledge of pricing modules promotions discounts and rebates from both a sales and cost perspective and how this is enabled through technology solutions across ERP Ecommerce APIs and integrations is essential. Experience using D365/ Flintfox Price FX or other similar pricing tools would be beneficial.
Were looking for someone who has the ability to partner with business leaders to facilitate the translation of business pricing strategy/ needs into technology roadmaps and solutions so effective communication and stakeholder management skills are critical. The ability to operate at both strategic and tactical levels with strong analytical thinking to ensure pricing solutions work together to support the desired end-to-end pricing process/strategy. We need someone who has experience in developing pricing roadmaps and leading multiple simultaneous product/project development teams in IT software delivery and operations. The successful candidate will have prior experience of leading delivery teams fostering collaboration and continual improvement as well as resource and budget management., Change Management,Civil Engineering,Infection Control,Information Technology Sales,Biology Experience: years, Experienced PIP Functional Assessor Are you ready for a new challenge or an improved contract? We have an excellent permanent opportunity for a Physiotherapist with strong experience of working within a Discharge Team. The role is based within one of the Ashford based..., Job description Are you a driven sales professional with a strong B2B network and an appetite for success? We're offering a unique opportunity to sell cutting-edge print and document solutions under a high-earning, commission-only model. This is a self-employed role that..., Advert We are looking to recruit for a maternity cover role within our Visual Arts Faculty. We are looking for a highly motivated and inspiring Teacher of Food or Hospitality who can also teach Art and DT at KS3. This position is open to both Early Career Teachers (ECTs)..., The Role We're on a mission to transform the lives of others, and we're looking for a dynamic and enthusiastic Employer Engagement Lead to help us build and nurture vital partnerships that drive our success. As our Employer Engagement Lead, you will be the heartbeat of..., Sysco are currently recruiting for a Cloud Engineer to join the team on a full-time permanent basis. For this role we are offering a hybrid working contract with a blend of home-working so you must be comfortable and flexible with travel and commuting 3 times per week to...
Benefits & conditions
Key Accounts New Business Manager - Home/Field Based Salary 45k-50k (dependent on experience) Plus Uncapped Commission OTE 65 -70K Company Car or Car Allowance Excellent Company Benefits Do you have an interest in food and enjoy driving sales growth and building long...