AI Engineer

Own and drive Akixi's AI and ML strategy - from concept and architecture through hands-on prototyping and deployment - to embed intelligence into Akixi's products and analytics platforms.

As the AI Engineering Lead, you will define and execute Akixi's AI roadmap, combining leadership of architecture and engineering practice with hands-on development of prototypes and production features. You'll partner with Product, Data, and Platform Engineering to design and integrate AI-driven capabilities such as voice/chatbots, natural-language analytics, and predictive models. This role balances strategic technical direction with hands-on implementation, ensuring Akixi's AI initiatives deliver tangible business and customer outcomes.

Key Responsibilities

• Lead the definition and delivery of Akixi's AI strategy and technology roadmap.
• Architect scalable AI solutions integrated into Akixi's SaaS analytics platform.
• Prototype, develop, and integrate AI-driven components such as chatbots, voice assistants, ML models, and LLM-based analytics.
• Apply prompt engineering and model-tuning techniques to optimize chatbot and LLM behaviour.
• Conduct research, proof-of-concepts, and feasibility studies for emerging AI technologies.
• Collaborate with Product Management to scope AI features and align them with business goals.
• Partner with Data Engineering to operationalize models, manage training data, and implement monitoring and retraining pipelines.
• Work closely with Development, DevOps, and QA teams to ensure smooth CI/CD integration and deployment of AI components.
• Establish standards for AI code quality, ethics, and data governance.
• Mentor engineers working on AI-related projects, fostering technical excellence and innovation.
• Evaluate external AI vendors, tools, and frameworks for adoption or integration.
• Stay ahead of developments in AI/ML, LLMs, and applied analytics, translating trends into practical opportunities for Akixi., We are seeking a highly skilled Lead Production Engineer to join a leading manufacturer specialising in advanced materials and complex mechanical processes. This pivotal role will drive optimisation and improvement across manufacturing operations, ensuring robust process..., Senior AI Engineer The Essentials Location Remote UK, with expectation for attendance in the office for team meetings (approx. every two months) Employment Type Full-Time, Permanent The Opportunity Are you interested in making a difference by developing products used..., Job Title: Lead Electrical Design Engineer Location: Remote Sector: Energy / EV Infrastructure / Renewable Power Type: Permanent Company Overview Our client is a leading developer of advanced energy infrastructure projects, delivering large-scale grid connections,..., Job Summary We are seeking a skilled and dedicated Air Conditioning Engineer to join our team. The successful candidate will be responsible for installing, maintaining, and repairing air conditioning systems across various sites across the UK. This position involves..., A fantastic opportunity has arisen for a Systems Engineering Lead to join a department to assist with a range of strategically important activities. This role performs the duties of the position and reports to the senior leadership team. Key Responsibilities: -..., Location: Gloucester, Gloucestershire, South West, UKWe are seeking a highly skilled Lead Production Engineer to join a leading manufacturer specialising in advanced materials and complex mechanical processes. This pivotal role will drive optimisation and improvement across...

• 7+ years in software engineering, with at least 3+ years focused on AI/ML or data-driven product development.
• Proven expertise in developing and integrating AI solutions such as chatbots, voicebots, ML models, or LLM-based analytics.
• Strong proficiency in Python (preferred) and/or JavaScript/TypeScript.
• Hands-on experience with AI frameworks (TensorFlow, PyTorch, LangChain) and LLM APIs (Azure OpenAI, OpenAI API, Anthropic, AWS Bedrock).
• Experience with Microsoft Bot Framework, Dialogflow, or similar conversational-AI platforms.
• Deep understanding of prompt engineering and fine-tuning of large language models.
• Strong grounding in ML concepts - supervised, unsupervised, and reinforcement learning.
• Familiarity with cloud AI/ML services (Azure Cognitive Services, AWS SageMaker, GCP Vertex AI).
• Experience deploying and monitoring AI workloads in CI/CD environments (Jenkins, Docker, Kubernetes, AWS).
• Ability to design data pipelines, APIs, and microservice integrations supporting AI features.
• Excellent problem-solving, communication, and cross-team collaboration skills.
• Proven ability to lead technically while remaining hands-on in design and coding.

Desirable Skills & Experience

• Experience with call/contact-centre analytics, Microsoft Teams Graph API, or telephony platforms (BroadWorks, Webex Calling).
• Knowledge of data governance, model ethics, and MLOps practices.
• Exposure to data visualization and predictive analytics for customer-experience metrics.
• Advanced degree in AI, ML, Data Science, or related discipline.
• ISTQB AI Testing or equivalent certification., Gloucester location - must be willing to be full-time on-site - Must hold Active Enhanced DV Clearance - £95,000 - £110,000 DoE plus benefits One of our SME clients is looking for a like-minded, technically strong professional who is keen to remain technically hands-on...

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Akixi is a leading provider of SaaS analytics solutions for cloud-based communication platforms, helping service providers and enterprises gain actionable insights from their telephony and collaboration data. Our solutions span Microsoft Teams, Cisco BroadWorks, Webex Calling, and CRM integrations - delivering real-time and historical analytics that improve customer experience and business performance., Why Akixi At Akixi, you'll play a pivotal role in transforming how businesses understand and act on communication data. You'll define and deliver the intelligence layer of a platform used by thousands worldwide - in an environment that values innovation, experimentation, and technical depth. We offer a collaborative culture, hybrid flexibility, and the opportunity to lead meaningful, high-impact AI initiatives from vision to production. Similar jobs, Lemongrass (lemongrasscloud.com) is a global leader in SAP consulting, focused on helping organizations transform their business processes through innovative solutions and technologies. With a strong commitment to customer success, Lemongrass partners with companies to..., iO Sphere | London preferred, UK-wide considered | Hybrid | Full-time or part-time You've rolled out AI tools to your team, built automations that actually stuck, or helped colleagues cut through the hype to find what works. You know the difference between AI that demos..., Senior AI/ML Engineer UK Based (Remote) - Up to $180,000 Join a leading blockchain analytics platform that combines on-chain data with millions of wallet labels to help investors, institutions, and crypto-native teams make faster, more informed decisions in the..., Do you want to build frontier-level LLM models from scratch? Have you worked on large-scale GPU training, Triton/CUDA, or MoE systems? Are you ready to join one of Europe's most technical deep-learning teams? A Europe-based deep learning company is building the next...