IT Operations Analyst

We're supporting a specialist insurance firm as they expand their Business Systems function. The team manages and enhances internal systems used across underwriting, policy administration, claims and finance.

This role blends business analysis with technical problem-solving. You'll be translating insurance requirements into system logic, configuration and practical system enhancements. This role is perfect for someone who enjoys working closely with both the business and technology teams.

Role Overview:

• Gather, analyse and document requirements across insurance operations

• Configure system rules, product logic, rating structures and document templates

• Work closely with underwriting, claims, IT and operational stakeholders

• Support UAT, documentation, process mapping and implementation activities

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• Experience in a Technical BA, Business Analyst, Systems Analyst role

• Strong understanding of the insurance lifecycle and terminology

• Requirements gathering, scoping and documentation experience

• Familiarity with SQL (queries, reporting and scripting)

• Exposure to system configuration such as rules, rating logic, workflows or document templates

• Strong communication skills and stakeholder engagement experience

• Experience with insurance systems is desirable (policy admin, underwriting, claims, broking platforms etc.), Job Description Are you looking to start a career as a Business Analyst (BA) and need tailored recruitment support and the right qualifications to secure your career? A business analyst is a problem solver who for example investigates an issue or area of weakness within..., Senior Finance Analyst Hybrid, West Yorkshire (Leeds, Dewsbury, Bradford) Full Time Permanent Opportunity NG Bailey are looking for a confident and motivated Senior Finance Analyst to join our team at our offsite manufacturing facility in West Yorkshire. In this role,..., Are you looking to start a career as a Business Analyst (BA) and need tailored recruitment support and the right qualifications to secure your career? A business analyst is a problem solver who for example investigates an issue or area of weakness within an organisation,...

• Competitive salary with comprehensive benefits package, £65,000

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