Senior Infrastructure Engineer - Data Centre

The Home Office has several Data Centres that form an on-premise hosting for a variety of services. As a Senior Infrastructure Engineer working as a Data Centre Manager you will be part of the Co-Location Services team, working alongside other Infrastructure Engineers to ensure that these facilities operate in accordance with Departmental Policies, Standards and industry best practices. The role encompasses the maintenance of the Data Centre infrastructure throughout service and asset lifecycles as well as working with projects to deliver solutions using the latest technologies. An important element of which is the management of, and collaboration with, suppliers, Technical/Solution Architects and other specialists to deliver sustainable solutions. In addition, you will support the management of the Co-Location Service offerings and work with teams across the Home Office to develop these services to meet future demand. Where business needs allow some roles may be suitable for a combination of office and home-based working. Where this is the case, employees will be expected to spend a minimum of 60% of their working time in the office. The successful candidate ideally will be based at the Corsham site, travel to other locations will be required as part of the role, according to business requirements. Watch this short video to hear from members of Home Office Digital talking about the projects they work on and their experience of working here: Working for Home Office Digital., As part of the Co-Location Services Team, you will be working collaboratively with Programs and Projects, Technical Architects and other Infrastructure Engineers to ensure that the architectural designs and/or Project requirements translate into physical solutions that comply with Data Centre standards and industry best practice. This involves actively managing capacity (power, space) ensuring current and forecast demand is met.

Person specification Your main day to day responsibilities will be:

• The planning, control and management of the day-to-day activities within the Data Centres which, collectively, make up the IT estate. This involves provision and management of the physical environment, including space and power allocation, and environmental monitoring that provide statistics on energy usage.

• Managing physical access control, and adherence to all mandatory policies and regulations concerning health and safety at work.

• Providing advice to teams relating to the implementation, administration and support of the Physical infrastructure solutions and services including the selection of appropriate technology that supports "Secure by Design" principles.

• The development, integration and ongoing continuous improvement of tooling.

• Managing planning of acceptance tests, coordinating both functional and non-functional specifications and provide authoritative advice and guidance on test planning.

• Troubleshooting and identifying physical connectivity problems across different technology capabilities including compute, storage, networking and physical infrastructure ensuring activities are monitored and progress updates are provided.

• Establishing and maintaining standards and procedures across a service lifecycle.

• The development and implementation of improvements to the Co-Location Service Product be it new offering or improvements to existing offerings including the automation of processes and integration of systems., This vacancy is using Success Profiles (opens in a new window), and will assess your Experience and Technical skills. As part of the application process, you will be asked to complete a CV and personal statement up to 1000 words. Please note your CV and personal statement should include all relevant experience that relates to our essential skills criteria listed in the advert and role description. We recommend that you use the STAR format in your examples and ensure that both components are completed thoroughly. Remove information that identifies you (for example your name, age or place of education) so that you will be judged on merit alone and not your personal background, circumstances, race or gender. Do NOT include e-mail addresses or links to online profiles, resumés, or prior work, either personal or business. Active links or e-mail addresses will result in your application being rejected. Watch our three short videos on how to apply for our roles: Applying - Home Office Careers. Sift stage The sift will be held on the CV and personal statement. Please read the essential skills for this position carefully. We will only consider those who meet the listed requirements. In the event of a high number of applications received, an initial sift may be held on the personal statement. Interview stage Candidates reaching the required standard will then be invited to attend an interview. The interview will assess your technical skills (SFIA Framework) using technical and experience-based questions. If you are invited to an interview, you will be required to bring a range of documentation for the purposes of establishing identity and to aid any pre-employment checks. Please see the attached list of Home Office acceptable ID documents., The advertised role is part of the Home Office Government Digital and Data Profession. This role has access to a digital capability-based allowance. Applicants who are successful at interview will be invited to complete a Capability and Skills Assessment post-interview. Any allowance awarded will be based on the assessment of your capability against the six skills advertised for this role. Please see the Home Office Pay Framework Allowance Careers page for more information. The allowance values are set by the Home Office, subject to remaining in a qualifying role and are non-pensionable. This allowance is non-contractual, subject to an annual review and could be withdrawn at any time. For both new entrants and existing civil servants, the total compensation offer is a combination of base salary and, if applicable, a capability-based allowance. The pay ranges for this role are National: £46,062- £49,287. New entrants to the Civil Service will start on the pay range minimum. For existing civil servants, our policies on level transfer and promotion will apply. Working at the Home Office Every day, Home Office civil servants do brilliant work to develop and deliver policies and services that affect the lives of people across the country and beyond. To do this effectively and fairly, the Home Office is committed to representing modern Britain in all its diversity, and creating a welcoming, inclusive workplace where all our people can bring their whole selves to work and perform at their best. We are flexible, skilled, professional and diverse. We work to recruit and retain disabled staff and area Disability Confident Leader. We are proud to be one of the most ethnically diverse departments in the civil service. We are a Social Mobility Foundation top 75 employer. New entrants are expected to join on the minimum of the pay band. Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant's details held on the IFD will be refused employment. For further information please see the attached notes for candidates which must be read before making an application. Existing civil servants should note that some of the Home Office terms and conditions of employment have changed. It is the candidate's responsibility to ensure they are aware of the terms and conditions they will adopt should they be successful in application and should refer to the notes for candidates for further details. Transfer Terms: Voluntary. You will need to meet the nationality requirements for this role and obtain the necessary security clearance to take it up. Any move to the Home Office from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including tax free childcare. Determine your eligibility at https://www.childcarechoices.gov.uk. In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading. Reasonable adjustments If a person with disabilities is at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes. If you need a change to be made so that you can make your application, you should:

• Contact Government Recruitment Service via HOrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.

• Complete the "Assistance Required" section in the "Additional Requirements" page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you are deaf, a language service professional. If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section. Feedback Feedback will only be provided if you attend an interview or assessment.

Security Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window). See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window)

Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

As a Senior Infrastructure Engineer you will have experience of:

• Data Centre operations, managing the design and physical installation of infrastructure, e.g. cabling, hardware, and core services.
• Working as a part of multi-disciplined teams, building strong partnerships internally & externally to ensure adherence to engineering principles, standards and policies Developing tooling systems, DCIM, SNOW to integrate and automate processes.
• Managing third parties delivering services to ensure policies and standards are met.
• Different methodologies including Agile, Waterfall and continuous integration principles for the delivery of IT Infrastructure and other projects.
• Defining best practice for operational improvements and security, including the testing of services to provide feedback/evidence to support continuous service improvement.
• Working in a product orientated environment, developing products/offering based on customer feedback and demand. SFIA capability framework Skills for the Information Age (SFIA) is the technical framework that sets the standard capability and development of all levels in the Home Office. This is a link to the capability framework: All skills A - Z English (sfia-online.org). We use set SFIA technical skills to form our interview questions and we will assess you against these technical skills during the selection process. The essential skills listed above are reflective of the Home Office Government Digital and Data Profession Career Framework (based on the industry standard SFIA framework). Use the SFIA levels of responsibility to understand what would be expected for each technical skills listed below.

Technical skills We'll assess you against these technical skills during the selection process:

• Systems design (DESN) - Level 4
• Testing (TEST) - Level 3
• Systems installation and removal (HSIN) - Level 3
• IT infrastructure (ITOP) - Level 3
• Incident management (USUP) - Level 2
• Organisational facilitation (OFCL) - Level 3, For meaningful security checks to be carried out, individuals need to have lived in the UK for a sufficient period of time. Learn more on our website. Security Checks - Home Office Careers. Please note that this role requires Security Check (SC) clearance, which would normally need 5 years' UK residency in the past 5 years. However, in exceptional circumstances security clearance applications for candidates who have been present in the UK for at least 3 of the last 5 years may be considered. Failure to meet this residency requirement will result in your security clearance application being rejected., We are unable to sponsor any individuals via Skilled Worker Sponsorship / Tier 2 (General) work visas as we do not hold a UK Visa & Immigration (UKVI) Skilled Worker License.

Alongside your salary of £46,062, Home Office contributes £13,344 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. Why work for us... Find out more information at: benefits - Home Office careers, but some of the primary ones are:

• A competitive starting salary.
• A civil service pension with employer contribution rates of at least 28.97%.
• In-year reward scheme for one-off or sustained exceptional personal or team achievements.
• The ability to potentially adopt flexible working options that suit your work/life balance, plus the opportunity in future to take a career break.
• 25 days annual leave on appointment, rising with service.
• Eight days public holidays, plus one additional privilege day.
• 26 weeks maternity, adoption or shared parental leave at full pay, followed by 13 weeks statutory pay and a further 13 weeks unpaid, after qualifying service.
• Maternity and adoption support leave (also known as paternity leave) of two weeks full pay, after qualifying service.
• Paid leave for fostering approval processes, support when a child is substantively placed with you plus a foster to adopt policy.
• Support for guardians and kinship carers.
• Corporate membership of 'Employers for Carers' providing additional information and advice for carers, plus a 'Carer's Passport' to discuss workplace needs and underpin supportive conversations.
• Time off to deal with emergencies and certain other unplanned special circumstances.