Group Director of IT Service Operations
Role details
Job location
Tech stack
Job description
In this role, you will lead our Device Operations Team, which produces and tests the Quantum Processing Units (QPUs) which sit at the heart of our Quantum Computers. We are looking for someone with a strong technical background, capable of managing highly technical teams but also maintaining strong relationships with external suppliers.
The team currently consists of five people and is set to double in size over the next nine months. You will set the technical direction, shape culture and standards, and work closely with colleagues and suppliers to make sure our devices are delivered on time and at the highest quality.
The Device Operations team is responsible for a range of areas concerning the manufacturing and test of our devices:
- Rapid production of devices in prototype quantities using our in-house fabrication facilities.
- Maintaining relationships with industrial fab partners involved in the production of our devices, owning the delivery of these devices.
- Developing packaging flows and processes needed for our unique devices, both in-house and with industrial partners.
- Packaging of the quantum processor devices in prototype quantities.
- Low-volume manufacturing test of non-quantum parameters of the devices.
What you'll be responsible for:
As Device Operations Manager, you will provide technical leadership and ensure our device manufacturing processes are set up for success. You'll balance rapid prototyping with long-term reliability, develop packaging capabilities, and align internal fabrication and test roadmaps. You'll also take ownership of delivering prototypes and QPU devices, working closely with both in-house and external fabrication partners.
- Lead and grow the Device Manufacturing Team, setting direction and standards while mentoring junior staff.
- Define and develop packaging and manufacturing test processes, combining in-house and external capabilities.
- Own delivery of QPU prototypes and devices from our internal uFab and industrial partners.
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Requirements
You'll need a strong technical background in device packaging and fabrication, with proven experience taking devices from prototype through to early product stage. You should bring both hands-on expertise and the ability to lead teams, with a solid understanding of how processes and stack-ups impact yields, timescales and delivery.
- Significant packaging experience in microelectronics, photonics, or a related sector.
- Track record of delivering prototypes and early-stage devices into production.
- Experience leading technical teams and setting direction in complex projects.
- Knowledge of supply-chain management across fabrication and packaging stages.
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