Product Owner - Digital & Customer Experience
Role details
Job location
Tech stack
Job description
We're partnering with a forward-thinking organisation to hire a Digital Product Manager who will take ownership of the strategy, delivery, and ongoing optimisation of customer-facing and/or internal digital products. This role sits at the heart of the business, working closely with design, engineering, and stakeholders to deliver impactful digital experiences.
This is an excellent opportunity for a Product Manager who thrives in fast-moving digital environments and enjoys balancing user needs, commercial goals, and technical constraints.
As Digital Product Manager, you'll be responsible for the end-to-end lifecycle of one or more digital products, from discovery through to launch and iteration. You'll act as the key decision-maker for product priorities and ensure teams are aligned around a shared vision and measurable outcomes., * Own and evolve the product vision and roadmap for digital products (web, mobile, SaaS, or platforms)
- Translate business goals and user needs into clear product requirements, user stories, and acceptance criteria
- Conduct and interpret user research, usability testing, and data analysis to inform decisions
- Work closely with UX/UI designers to shape intuitive, user-centred experiences
- Partner with engineering teams to deliver high-quality features on time
- Prioritise the product backlog based on impact, effort, and strategic value
- Lead product launches and manage post-launch optimisation
- Track and report on product performance using KPIs and analytics
- Collaborate with stakeholders across marketing, sales, customer support, and leadership
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Requirements
- Proven experience as a Product Manager working on digital products
- Strong understanding of agile product development environments
- Experience working with cross-functional teams (design, engineering, stakeholders)
- Ability to make data-driven decisions using analytics and user insights
- Comfortable balancing strategic thinking with hands-on delivery
- Excellent communication and stakeholder management skills
- Experience writing clear product documentation (PRDs, user stories, roadmaps)
Benefits & conditions
Akkodis * Temporary * London, Greater London, England, United Kingdom * £55k - £62.50k / year * 1d ago