AI Solutions Developer

AI Solutions Specialist -Presales Salary + Benefits to be discussed over a call London - Hybrid Options Available £Are you passionate about how AI can transform customer engagement? We're looking for a creative, commercially minded AI Solutions Specialist to join a fast-growing European leader in digital CX transformation. This is an opportunity to shape the future of intelligent customer interactions for some of the world's most recognized brands. As an AI Solutions Specialist , you'll sit at the intersection of technology, business strategy, and customer experience. You'll help enterprise clients understand how Conversational AI, Generative AI, and automation can unlock measurable value across their contact centres and digital channels. #Lead discovery sessions with enterprise clients to uncover needs and opportunities for AI and automation. Design and validate end-to-end AI architectures that are scalable, secure, and outcome-driven. Collaborate with Solution Engineers on

proof-of-concepts and client showcases. Advise on AI trends, technologies, and best practices to shape go-to-market strategies. Deep knowledge of Conversational AI, Generative AI, and automation frameworks . Experience designing or supporting enterprise-scale AI deployments . Commercial acumen, including ROI modelling and TCO analysis. AI/Automation: Conversational AI platforms, LLMs, agentic AI, RPA tools. Cloud: AWS, Azure, or Google Cloud. Integration: APIs, microservices, middleware. Data: Advanced analytics and reporting tools. #Experience in AI-enabled customer experience transformation. Degree in Computer Science, AI, or related field (or equivalent practical experience). Cloud, AI/ML, or CX vendor certifications (AWS/Azure/GCP, Genesys Cloud, OpenAI, Hugging Face, etc.) Flexible / remote working options ~ Private healthcare and life insurance ~ Pension plan ~ Cycle-to-work scheme ~28 days paid annual leave (including company-wide wellbeing days)~ If you're ready to shape the future of AI-driven customer experience and thrive in a collaborative, fast-paced environment - we'd love to hear from you. IT Services and IT Consulting Full-time Large Language Models (LLM)