Governance Service Manager

We are partnered with a professional services company seeking an experienced Governance Services Manager to support the day-to-day running of the office, oversee the take-on and administration of corporate entities, and lead a high-performing Client Services Administrator team. Contribute to the ongoing development of the UK Governance Services office, including operational procedures and daily management. Manage the onboarding and administration of new business in line with internal policies, ensuring clients receive efficient, professional service. Oversee a diverse portfolio of corporate clients, maintaining strong relationships and high-quality service delivery. Act as a director for client entities and serve as an authorised signatory on client bank accounts. Lead, support, and mentor team members to ensure high performance, strong technical capability, and alignment with organisational values. Provide technical guidance, training, and oversight to ensure consistent understanding

of transactions across the team. Manage client expectations, nurture relationships, and help grow repeat business and referrals. Oversee day-to-day workflow for direct reports, ensuring timely processing of work, transaction deadlines, accurate time recording, WIP management, and debt control. Maintain consistency of service standards across the team and proactively resolve any issues. Ensure full adherence to internal policies, procedures, and governance standards. Support collaboration between the UK office and other jurisdictions to deliver coordinated, seamless corporate governance and legal services. Work closely with Risk & Compliance, staying informed on regulatory changes and industry developments. Ensure your team follows established risk frameworks, identifying process gaps and recommending enhancements to mitigate regulatory, operational, and reputational risk. Proven experience in a law firm's company secretarial team or a corporate services provider. Previous people management experience. Proficient in Microsoft Office and SharePoint.