Business Intelligence Manager

We have an exciting opportunity for a Business Intelligence Manager to join our Corporate Services directorate. This is a key leadership role where you will shape and deliver our Business Intelligence strategy, ensuring that data-driven insights inform decisions across the organisation. You'll lead the development of a robust Business Intelligence Framework and Information Management Platform, enabling accurate, timely, and meaningful reporting that supports service delivery and organisational performance., * Lead, mentor, and manage the Business Intelligence team to deliver high-quality outputs.

• Develop and maintain Power BI datasets, reports, and dashboards using best practice.
• Drive improvements and automation in reporting and analysis processes.
• Manage technical requirements and make key architecture decisions for BI solutions.
• Embed best practice for Data Warehouse, ELT, and BI processes across the organisation.
• Support stakeholders and key users to enable self-service access to data., We live in a world that is not always fair or equal, where privilege assists some, and the lack of it can hold others back. As a housing association with a social purpose, we are taking proactive steps to correct these imbalances and to be a positive example of equality, diversity and inclusion best practice within our communities and the wider sector.

We are committed to being fair and inclusive, supporting diversity and providing inclusion for all of our customers, colleagues and stakeholders.

Our Values

Our values support our strategy, help shape our culture and describe what makes us different.

We are customer focused

• Seeking to understand our customers and their individual needs.
• Asking customers what solutions will work for them.
• Putting ourselves in our customer's shoes.
• Doing what we say we will do.
• Building trust with our customers.
• Being fair, open, transparent and communicating honestly.
• Putting our energy into outcomes, not processes.
• Treating colleagues as customers too.

We challenge convention

• Innovating and being creative.
• Embracing differing viewpoints.
• Questioning and encouraging constructive challenge.
• Trying out new ideas and promoting new ways of working.
• Learning, developing and improving.
• Being resilient in times of change and uncertainty.

We deliver together

• Knowing that to provide homes we need to thrive as a business.
• Being inclusive.
• Treating everybody with respect.
• Making opportunities to collaborate with colleagues.
• Working together to constantly improve outcomes.
• Willingly sharing our expertise and supporting colleagues.
• Not wasting time or money.
• Celebrating success and learning from mistakes.
• Taking pride in working for LiveWest and its customers.

• Proven leadership skills and ability to manage a Business Intelligence team effectively.
• Strong communication and interpersonal skills.
• Significant experience developing data visualisations in Power BI using best practice.
• Advanced T-SQL development skills focused on Data Warehousing.
• Ability to develop and maintain SQL and DAX code using SSMS/Visual Studio/Power BI.
• Knowledge of Azure DevOps and ELT tools in a modern data warehouse.

Desirable:

• Knowledge of GDPR and information security risks., * Educated to degree-level standard or equivalent professional qualifications and experience.

• Working Style: Hybrid working with 2 - 3 days in the office to support your work/life balance.
• Generous Annual Leave: Start with 26 days, plus bank holidays, increasing to 30 days with length of service - and the option to purchase up to 5 extra days (pro rated for part time roles).
• Pension Contributions: Enjoy up to 9% employer contributions with our Defined Contribution scheme.
• Health Benefits and Perks: Access to a health care cash plan (worth up to £1,100 annually), virtual GP services, discounted gym memberships, and retail discounts including access to a Blue Light Card.
• Learning and Development: Invest in your future with ongoing personal and professional growth opportunities.
• Family Support: Policies designed to help you balance work and family life, including a new child payment.
• Wellbeing Matters: Prioritise your health with mental health support, enhanced sick pay, wellness campaigns, and free flu jabs.
• Smarter Travel: Save with our Cycle to Work and Car Benefit schemes.
• Giving Back: Up to four paid volunteering days a year to support our communities.

Why should I join LiveWest? At LiveWest, we believe in creating a positive and supportive environment where you can thrive. You'll be part of a team that values innovation, collaboration, and continuous improvement, making a real impact on how we use data to deliver excellent services. This is a full-time role working 37 hours per week ., At LiveWest, we are united by a shared mission: to create a home for everyone. Each of us takes pride in playing our part in achieving this goal. Our values guide everything we do - from how we work together to how we deliver exceptional services to our customers. Collaboration is at the heart of LiveWest, and we believe that we achieve more when we deliver together. As one of the largest employers in the South West, our team of 1,800 talented colleagues provides a wide range of services to our 80,000 customers. We are passionate about nurturing local talent and creating opportunities for people within the communities we serve. We are committed to supporting our colleagues, giving them the autonomy and encouragement they need to thrive and reach their full potential. Together, we are building brighter futures for everyone. Inclusion at LiveWest: At LiveWest, we are committed to fostering an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We believe that our differences drive innovation, creativity, and excellence, and we strive to create an environment where all colleagues can thrive. As a proud member of Inclusive Employers, a Disability Confident Employer, and a signatory of the Armed Forces Covenant, we are dedicated to supporting all our colleagues and ensuring that our workplace is welcoming and accessible to all. We welcome individuals of all backgrounds, experiences, and perspectives to join our team. LiveWest is dedicated to equal opportunity and actively works to eliminate discrimination and promote diversity at all levels. Join us in our mission to create vibrant and inclusive communities. Make a difference with LiveWest, where every voice is heard, and every contribution is valued., We are a housing association with Homes across the South West. We believe in a Home for Everyone. We own and manage over 38,000 homes across the South West, from Cornwall to Gloucestershire. We have ambitious plans to invest more than £1bn in the South West economy and to build 6,000 new homes in the region over the next five years. This is part of LiveWest taking huge steps towards alleviating the region's housing shortage, in an area of high housing need as well as high house prices which makes accessing housing particularly challenging for many families. We offer homes for affordable rent and shared ownership sale. We also build homes for private sale, to generate profits which we then use to provide and build more affordable homes. We take the time to listen to, understand and learn from our customers. We focus on thriving as a business and employer so we can deliver more homes and even better services.