Salesforce Project Manager

We are looking for a Salesforce Project Manager to join our Service & Business Improvement team who play a key role in delivering digital transformation across the Age UK network. This role is a maternity cover contract for 12 months. You'll lead the rollout and adoption of Salesforce CRM, managing projects from planning through to delivery. This role involves creating clear project plans, engaging stakeholders and ensuring successful implementation to drive change.

To be successful you will manage Salesforce CRM projects and workstreams, collaborate with Local Age UK partners and internal teams, develop and deliver project plans aligned with priorities and capacity. Monitor progress, manage risks, and report on outcomes and build strong relationships to ensure stakeholder engagement and project success.

If you're an experienced project manager with strong communication skills and a passion for digital innovation, please review the job description below.

This is a hybrid opportunity, a blend of homebased and office working. Our linked office for this role is in London (near Tower Hill). You will be expected to attend the office once a week. Travel costs to the London office are not covered by the charity.

Age UK internal grade - 6LT, Track record of successful project management with a fast paced, complex organisation. A, I Experience working with organisations to implement Salesforce. A, I Directly delivering or managing a service improvement project and/or organisational change initiative. A, I Experience of managing and working with consultants. I Experience of working collaboratively in a fast paced, complex environment, building networks with a diverse range of people and project managing cross-divisional work. I Experience of scoping, designing and developing new services or business models based on customer needs. A

Skills and Knowledge Project scoping, design and delivery, including Business planning, budget and contract management. A, I Track record of using a wide range of communication tools, including digital and social media. I Knowledge of the role of statutory, voluntary and private sectors in relation to service provision for older people. A Understanding of the environment affecting statutory, private and voluntary sector organisations which deliver services to older people. A Good knowledge of services for older people, and those provided by local Age UKs. A Ability to design and develop workable partnerships and projects. I Strong IT skills. I Ability to plan and prioritise own workload to meet deadlines, using own initiative as appropriate. I Ability to influence, negotiate and facilitate both internally and externally as necessary to secure progress towards goals. I

Personal attributes Working flexibly and adapting to change. I Keen understanding of issues faced by older people. I Proactive, creative and flexible approach to identifying and taking forward research findings, shaping new ideas and partnerships. I Excellent interpersonal skills with proven ability to network and build effective working relationships and partnerships. I Excellent organisational and planning skills. I Excellent communication skills including both verbal and written, with a wide range of audiences at all levels, through a variety of means. I Excellent team working skills. I A commitment to high standards in your own and in others' work with a strong attention to detail. I, Agile Project Management Qualification. A Salesforce CRM Qualification or relevant experience. A

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues)
• Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
• Car Benefit scheme, Cycle to Work scheme
• Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free. (subject to affordability)
• Blue Light Card scheme
• You Did It Awards - recognition awards from £100-250.