Cloud Operations Engineer

Manpower has a fantastic opportunity for the right candidate to become a Cloud Operations Engineer, working with our client, Capgemini.In this role, you will provide 24x7 infrastructure support to high-profile public and private sector clients. This is a hands-on operations role where you will act as the first line of response, ensuring service availability, security compliance and rapid incident resolution across complex enterprise environments., What you'll doMonitor and support enterprise infrastructure systems in a 24x7 operations environmentAct as first-line response for incidents, events, and alerts, resolving or escalating in line with SLAsPerform incident, problem, and change management using ITSM tools (ServiceNow, BMC Remedy, Opsview)Deliver end-to-end server patching, including change creation, deployment, and rebootsMonitor backups and ensure data recovery and compliance standards are metConduct health checks and proactive monitoring to prevent service outagesCollaborate with L2/L3 engineers on business-critical incidentsSupport automation, service improvement, and transformation initiativesFollow documented SOPs and maintain accurate operational documentationTechnologies You'll Work WithWindows Server & LinuxAzure & AWSVMware vSphere & Microsoft Hyper-VAutomation & reporting tools (BigFix, Power BI)Veritas NetBackupEnterprise monitoring and ITSM platformsWhat you'll bringExperience or strong interest in, IT

infrastructure, or cloud operationsStrong troubleshooting and analytical skillsAbility to work calmly under pressure in a 24x7 environmentExcellent communication and teamwork skillsMethodical approach to SOPs and incident handlingPassion for continuous learning and technologyThis role requires SC and NPPV3 security clearance, fully sponsored by Capgemini.To be eligible for SC clearance, you must have resided in the UK continuously for the past 5 years. Some roles may require sole UK nationality.