Lead IT Support Technician

BytewiseIT Ltd.

Wetheral, United Kingdom

4 days ago

Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Working hours

Regular working hours

Languages

English

Experience level

Senior

Compensation

£ 35K

Job location

Remote

Wetheral, United Kingdom

Tech stack

Microsoft Windows

Microsoft Active Directory

Android

iOS

Software Bug Management

Dynamic Host Configuration Protocol

DNS

Hyper-V

Virtual Private Networks (VPN)

Windows Server

Network Architecture

Routing

Cloud Services

Virtual Local Area Networks

Job description

We are seeking an experienced IT Support Engineer to lead our IT Support Helpdesk. The successful candidate will be responsible for installing and supporting a wide range of services for small to medium-sized businesses., * IT Support Desk/Remote Support

Install and support clients PC's, servers, firewalls and networks, ensuring they are up-to-date with bug fixes and security updates.
Support and manage Microsoft 365 and other cloud services

Requirements

Do you have experience in Windows?, Do you have a GCSE?, * Minimum of 3 years experience in an IT support role.

Proficient in Microsoft Operating System installation and support (Windows 10+, Windows Server 2016+).
Experience with Hyper-V virtualization.
Good knowledge of Active Directory and Group Policy Management
Good understanding of Microsoft 365 administration and configuration.
Competent in Windows, iOS, and Android deployment and management.
Strong troubleshooting skills.
Working knowledge of network infrastructure management, including routing, switching, VLANs, VPNs, DNS, DHCP

If you are passionate about technology and enjoy helping others resolve their IT challenges, we encourage you to apply for this exciting opportunity in our team!, * GCSE or equivalent (preferred), * IT Support: 3 years (required)