Manager, Functional Salesforce

• You will work with outstanding digital talent across disciplines to innovate and create great solutions for iconic brands.
• You will design and implement Salesforce technology as well as creative business solutions for iconic brands, solving some of the most exciting problems for our clients.
• As a Salesforce functional expert, you will play an important role in the delivery of these projects, either by leading small work streams or integrating larger engagement teams.
• Depending on the size of the project and the client needs, your role will cover a broad range of responsibilities such as gathering business requirements and writing user stories, functional design, process design (including scenario design, flow mapping), testing, training and defining support procedures.
• Building lasting relationships with executive clients and sponsors.
• Collaborating with amazing digital experts across disciplines to innovate and create great solutions.
• Contributing to RFP responses and other business development activities

Do you have experience in UX?, We are expanding fast and we're looking for people who are natural initiative-takers who bring out the best in others, are brilliant listeners and can grow our business without compromising standards, integrity or culture., Overall, you're an ideas person and problem solver as well as a hands-on doer - that's important. You know it takes a mix of people to do amazing work, so you love collaborating with and learning from people with different skills, backgrounds and perspectives. If you have an interesting or unusual mix of skills yourself, even better.

You'll also have strong Salesforce functional expertise including a number of the following:

• An advanced Salesforce functional certification such as Sales / Service Cloud Consultant.
• Experience in onsite functional roles on at least three full-lifecycle Salesforce implementations, with strong expertise in at least two of the following areas/modules: Sales Cloud / Service Cloud / Marketing Cloud / Custom / App Cloud
• Strong consulting and/or CRM implementation experience.
• Experience designing and implementing technology-enabled business solutions in client-facing and team leadership roles (e.g. functional lead, workstream lead, project manager).
• Experience defining systems strategy, developing systems requirements, planning and executing testing, training, defining support procedures, and implementing practical business solutions under multiple deadlines.
• Experience in mobile strategy, requirement-gathering, user experience, and implementing business solutions
• Experience delivering projects using agile Scrum methodology.
• Experience contributing to RFP responses and other sales activities.
• Experience delivering projects using agile Scrum methodology.
• Experience contributing to RFP responses and other sales activities.

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