Senior Maintenance Administrator

This is an excellent opportunity for a confident office professional with strong social housing maintenance experience, ideally with a background as a Planner / Scheduler / Coordinator. You will play a key role in supporting operational delivery, managing job flow, and acting as a central point of contact between operatives, clients, and residents., As a Senior Maintenance Administrator, you will support the day-to-day administration of responsive and planned maintenance works, ensuring jobs are managed efficiently from start to finish and KPIs are consistently met., Ensuring accurate use of SORs, job coding, and system updates

Acting as a key point of contact for client and resident enquiries

Supporting supervisors and contract managers with reporting and administration

Liaising with clients, subcontractors, operatives, and internal teams

Proactively identifying and resolving issues to maintain service delivery

We are recruiting on behalf of a well-established and growing social housing maintenance contractor, who are looking to appoint an experienced Senior Maintenance Administrator - with knowledge of Schedule of Rates (SOR), to join their Property Services team., Proven experience as a Senior Maintenance Administrator or in a similar role

Previous experience within the social housing maintenance sector

Strong working knowledge / experience of SORs (Schedule of Rates)

Experience managing high volumes of maintenance jobs

Strong IT skills, including Microsoft Word, Excel, and maintenance management systems

Excellent communication and customer service skills

Strong organisational skills with the ability to work to tight deadlines

A proactive, solution-focused, "can-do" attitude

Ability to work independently while contributing positively to a team