Cloud & Microsoft Technologies

We are looking for a Cloud & Microsoft Technologies Specialist to join our Tech & Digital Operations team. This person will support the effective management of Lavazza Group's cloud and data center ecosystem, overseeing daily operations and driving projects that support both cloud and on-premises services. The role encompasses a broad technological scope, ranging from infrastructure virtualization in data centers to IaaS, SaaS, and PaaS solutions, with cloud technologies forming a fundamental part of the managed infrastructures. Working closely with colleagues across the Tech & Digital functions and international teams, the successful candidate will contribute to the governance of foundational infrastructure services, to support the continuous evolution of operations, projects and innovation across the Group's technology landscape.

Your day-to-day activities:

• Act as third-level support for incident resolution and issue management.
• Collaborate in overseeing supplier services, performance, and incident management.
• Contribute to new developments and strategic projects that drive Group evolution and support business initiatives.
• Create and maintain technical documentation and presentations as required.
• Participate in regular internal and external meetings.
• Build and manage relationships with IT colleagues across different areas and with teams located in Group subsidiaries abroad., * If you make it to the short list, you'll be interviewed by the Hiring Manager and if necessary, other members of the hiring panel
• In some cases, you may be required to show us your skills via technical challenge.

• Knowledge of cloud and infrastructure technologies, including Microsoft Azure, AWS, Google Cloud, Microsoft/Linux operating systems, and on-premises hypervisors such as VMware and Azure Local.
• Proficiency with enterprise platforms and services, covering Microsoft 365 (EXO, Power BI, O365), SaaS solutions (Zscaler, CyberArk, Azure DevSecOps, MS Intune), security tools (MS Defender suite), Microsoft OS administration, SCCM, Active Directory, certificate services, and database management (Oracle, MS SQL).
• Foundational knowledge of enterprise applications and integration, with exposure to SAP platforms (ERP, BI, CRM), job scheduling tools (TWS), and integration layer governance (SAP PI/Mulesoft).
• Ability to quickly learn and flexibly adjust to dynamic, evolving contexts.
• Strong capability to assess situations, identify solutions, and drive effective outcomes.
• Proactivity & Collaboration - Balanced proactive and reactive approach, with a strong team spirit in complex, multinational environments.
• Certification or general basics in cybersecurity, networking, industrial systems and IT/OT implications, workplace management, are a plus.
• Fluent English

• Comprehensive welfare package including short working week during summer months
• Hybrid working policy (10 days a month remote working)
• Company restaurant service
• Access to our corporate gym
• A fast paced and dynamic international context

Our Group was founded in Turin in 1895, has been owned by the Lavazza family for four generations. As one of the world's most important coffee roasters, we operate in more than 140 countries through our brands, subsidiaries and distributors, with a total of over 5,500 employees. Every day we operate in all sectors of the coffee industry, offering our products through every channel and positioning our brands as a high-quality blend. We are a community of single origins united into a perfect blend, humans enriching one another through our mutual diversity. Awakening a better world every morning: the commitment we make every single day.