IT Project Manager

We are seeking a highly organised and experienced IT Project Manager to lead complex technology initiatives within our retail ecosystem. In this role, you will be the bridge between our internal IT teams, retail business units, and external third-party suppliers. You'll be responsible for delivering critical projects-such as Point of Sale (POS) rollouts, Infrastructure components, such as Server and Networks and Store Openings - on time and within budget.

You'll possess a deep understanding of the fast-paced retail environment and has a proven track record of managing vendor relationships to ensure Service Level Agreements (SLAs) and deliverables are met.

At Lidl, we offer a hybrid working model to give you the best of both worlds. Spend three days or more in our state-of-the-art office, where you can enjoy an on-site gym, restaurant, and more of the perks you deserve. And with up to two days at home, you'll find the work/life balance you need to thrive.

'To keep in line with company structure, this role will be called Consultant internally'

What you'll do

Lead the end-to-end lifecycle of IT projects from initiation to closure, strictly adhering to Project Management methodologies.

Define project scope, goals, and deliverables in collaboration with senior stakeholders. Create Project Initiation (PID and Statements of Work (SOW)

Develop full-scale project plans, critical path analysis, and communication documents.

Manage project budgets, tracking CapEx and OpEx to ensure zero overspend, raise and manage purchase orders

Act as the primary point of contact for third-party vendors (e.g., installation and maintenance suppliers, hardware suppliers, logistics partners).

Lead Request for Proposal (RFP) processes, contract negotiations, and vendor selection.

Monitor vendor performance against KPIs and SLAs, addressing any non-compliance or performance dips immediately.

Coordinate with suppliers to ensure seamless integration of external tools with internal legacy systems.

Work closely with Retail Operations to understand store-level constraints and ensure technology rollouts minimize disruption to daily sales.

Manage the change management process, including training documentation and adoption strategies for new store technology.

Manage Incidents caused as a result of project works

Identify potential project risks and develop contingency plans (e.g., supply chain disruptions, installation failures).

Conduct regular status meetings with the Steering Committee and stakeholders, providing transparent reporting on project health.

Produce and distribute project reports

Project Management experience in the Retail sector advantageous.

Proven experience managing high-value contracts and relationships with external IT vendors.

Experience rolling out hardware/software to a multi-site physical store network preferred.

Ability to translate technical constraints into business language for non-technical stakeholders.

Strong commercial acumen to handle vendor disputes and contract renewals.

Comfortable working in a busy environment where priorities can shift rapidly.

Excellent verbal and written communication skills.

Project Management tools & Processes: RAID logs, Project trackers, scheduling, Excel/ Google Sheets

£49,500* up to £70,400* per annum | 35 days' holiday (pro rata) | 10% in-store discount | Pension scheme

Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're curious, collaborative, and ready to make a tangible impact on where we work.

Just like you., 10% in-store discount

Sabbatical

Enhanced family leave

Pension scheme

Plus, more of the perks you deserve

We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.