Information Systems Support

Shropshire Fire and Rescue Service is seeking an Information Systems Support to join our Information Systems Team. What Will You Be Doing? The role will work closely with Information Systems Analysts to support business ICT applications to ensure the application meet business requirements. As first point of contact for application-related issues, you will:

• Resolve queries promptly and professionally
• Undertake regular system tasks to maintain data quality, user accounts, security and application content
• Support Staff in the effective use of the ICT applications

Do you have experience in Communication skills?, We're looking for candidates with a high standard of customer service with a proactive approach; The ability to work independently, using your own initiative; Strong planning and prioritisation skills and Excellent communication skills, both written and verbal

What We Offer The role is located at Service Headquarters, Shrewsbury, providing free on-site parking. The role also includes the following benefits:

• Local Government Pension Scheme
• Flexible Working Hours Scheme
• Paycare Health Benefits
• Occupational Health Services
• Hybrid working (1 day per week homeworking)