Senior IT Infrastructure Engineer
Role details
Job location
Tech stack
Job description
As a Senior IT Infrastructure Analyst you would be part of the Core Technical team who manage and administer the core IT Infrastructure services on a day to day basis. Participate in the build and operation of all UK and International IT Infrastructure services. Contribute to cost effective and robust service delivery - working with IT service functions to help define and deliver services to meet the business and IT Service Management requirements. Cloud optimisation and cost control management is a key focus area of the role.
A day in the life of a Murphy Senior IT Infrastructure Engineer
- Manage and administer core IT infrastructure services on a day-to-day basis across UK and international operations.
- Deliver secure, cost-effective, and robust infrastructure services, aligned with business and IT Service Management requirements.
- Optimise public cloud usage and control costs, particularly across Microsoft Azure and Office 365 environments.
- Support IT security processes by ensuring infrastructure is built and maintained securely and in compliance with company policies and best practices.
- Own and resolve infrastructure-related security risks or incidents raised through security escalation processes.
- Work with Technical Architects and PMO to plan, design, implement, maintain, and improve IT infrastructure within budget.
- Support IT Commercial and Operations teams during bids and project mobilisations, ensuring consistent infrastructure delivery aligned to technical blueprints.
- Participate in the Technical Design Authority (TDA) to promote and enforce best practices and infrastructure standards.
- Ensure IT services meet agreed SLAs and service levels, including cloud, server, storage, network, unified comms, datacentre, and business application services.
- Provide Service Management support by addressing incidents and problems in line with defined SLAs.
- Support service transition processes, ensuring smooth handover into operational environments and benefits realisation.
- Maintain compliance and governance across all IT services and infrastructure projects.
- Drive continuous improvement through process optimisation, standardisation, and team performance development.
- Build and maintain effective relationships with key stakeholders throughout the service lifecycle.
- Attend project and programme meetings as required to provide technical input and oversight.
Requirements
Poven expertise in Microsoft Azure, Office 365, Microsoft Defender Suite, and virtualised environments such as VMware.
- Strong track record in delivering secure, resilient, and cost-optimised cloud solutions, with deep knowledge of infrastructure governance, identity management (Active Directory), and modern endpoint management (SCCM, Intune).
- Adept at working across cross-functional teams including Technical Architects, PMO, and Security Operations Centres to ensure IT infrastructure services meet stringent operational, compliance, and performance standards.
- Committed to continuous improvement through automation, scripting, and best practice frameworks, delivering high availability and efficiency in both BAU and project delivery contexts.
- Management and development of solid data backup and disaster recovery processes.
- Usage of technology (including scripting and automated techniques) to replace manual processes and improve operational efficiency.
- Excellent communication both verbal and written.