Lead IT Systems Administrator

As Lead IT Systems Administrator, you'll take full ownership of internal IT systems and the Atlassian environment, with a strong focus on automation, access management, incident processes, and SSO. You'll lead a small SysAdmin team and work closely with Engineering and SRE.

What you'll do

• Own Atlassian Cloud / Jira Service Management (workflows, rules, automations)
• Design and improve incident management + alerting processes in JSM
• Automate joiner/mover/leaver workflows (JSM + Entra ID)
• Build automated access audits, reviews, and recertification
• Create reporting/dashboards for CIO + Board
• Drive improvements in operational resilience and IT processes

• Strong hands-on Atlassian/JSM knowledge (beyond admin basics)
• Proven experience building automation from scratch
• Proactive, high-ownership operator with strong comms
• Comfortable in scale-up and/or regulated environments

Desirable: Python, PowerShell, M365, Salesforce, * Python

• Salesforce
• ServiceNow
• PowerShell
• Atlassian
• JSM

Join a high-growth UK banking business supporting 200+ fintech partners through Banking-as-a-Service infrastructure. This is a key role in building a modern, automated IT function with strong operational resilience as the UK organisation scales rapidly.