Digital Transformation Architect

Omega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with +20 years of experience in the use of Technology applied to Marketing and providing a unique Customer Relationship with mainly focus on Innovation is looking for a Salesforce Architect. Responsibilities

• Definition of Solutions and Architecture: align solutions with company architecture standards, considering security, licensing and integration with all relevant architecture domains.
• Intervention and Support in Critical Projects: act as foremost technology expert, providing guidance to resolve technical obstacles and ensuring correct implementation and quality of delivered solutions.
• Shape relevant technical architecture roadmaps: identify scope, prioritization, delivery timelines and plans to reduce technical debt, ensuring long-term sustainability and scalability.
• Drive adoption of new technologies and methodologies to deliver quick wins and significant business benefits, keeping the architecture at the cutting edge.
• Quality Assurance and Compliance: review and ensure solution quality so it rigorously meets defined technical requirements and aligns with strategic vision.
• Provide thought leadership, training and mentoring to other team members, developing overall technical capability and acting as role model for technical excellence.

• 5+ years participating in the full lifecycle of Salesforce.
• Experience with Sales Cloud, Service Cloud, Marketing Cloud.
• Experience with agile methodologies.
• High level of English.

• Permanent contract.
• Home Office.
• Health insurance.
• Professional development: Omega CRM, a Merkle Company, is a global digital company specializing in accelerating the Business Experience (BX) of our clients through customer-centric solutions, technology, and data - all enhanced by AI.