GenAI Technical Developer, DCSS EMEA - GPO

The Data Center Supply Supply Solutions Business Operations team seeks a Technical Program Manager, Tooling & AI Solutions to drive our project management capabilities. This role will drive the adoption, integration and optimization of tools including developing AI-powered solutions to increase team productivity and scale org-wide. AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion., Design and implement AI solutions to enhance productivity, automate workflows, and derive insights from data across multiple platforms within AWS Infrastructure Drive cross-functional alignment with partner teams, as well as global counterparts Serve as the Voice of the Customer and lead strategic direction for GenAI tooling across Data Center Supply Solutions, ensuring seamless integration and adoption Own the end-to-end lifecycle of AI solutions, from concept to deployment, including prompt engineering, model fine-tuning, and data quality standards Establish and maintain data quality standards and governance frameworks to support AI implementation Drive product development including research, requirements definition, technical specifications, and launch efforts while balancing speed-to-market with quality Evaluate business landscape and analyze existing tools to identify opportunities for innovation and inform product strategy Create and maintain product roadmaps for both traditional tools and AI solutions, ensuring clear communication across all teams Occasional domestic travel required for internal workshops and meetings.

About the team Amazon values diverse experiences and encourages candidates to apply regardless of traditional paths. Our team fosters an inclusive culture that promotes curiosity, connection, and continuous innovation. We provide mentorship, career growth resources, and an environment that values work-life harmony.

Bachelor's degree in sciences, engineering, finance or equivalent Experience in technical product or program management Knowledge of project management tools and software Experience in machine learning, data mining, information retrieval, statistics or natural language processing, or experience building complex software systems that have been successfully delivered to customers

Preferred Qualifications

Master's degree or above in engineering, commerce, business administration or equivalent Experience directly working with engineering teams Experience programming with at least one software programming language, or experience with full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations Experience with AWS services including S3, Redshift, Sagemaker, EMR, Kinesis, Lambda, and EC2 Knowledge of operating systems, hardware, storage, network, security, database administration and cloud infrastructure Experience with one or more analytics visualization tools (e.g., Excel, Tableau, QuickSight, MicroStrategy, PowerBI) Experience in software development, or experience with automation and any version control tools and experience managing full application stacks from the OS up through custom applications Experience managing and delivering large-scale enterprise IT projects