Agile Scrum Master

We are seeking a Scrum Master to lead multiple Agile squads delivering data ingestion, data transformation, cloud native data services, metadata/lineage capabilities, and platform engineering enhancements within CDS. The role requires strong servant-leadership, expert Agile coaching, and the ability to drive predictable delivery across distributed teams while working closely with Product Owners, Data Architects, Cloud Engineers, and CDS Platform Leads., Agile Delivery & Scrum Leadership Lead 1-2 CDS Agile squads through Scrum ceremonies (stand-ups, refinement, planning, demos, retrospectives) with disciplined execution. Drive predictable sprint delivery, ensuring clear sprint goals, prioritised backlogs, capacity planning, and high team velocity. Maintain and track delivery metrics (burn-down, cycle time, throughput, flow efficiency) and identify improvement opportunities. Enable squads to break down epics/user stories for data ingestion, ETL/ELT pipelines, APIs, cloud migration, metadata/lineage, and data provisioning services. CDS Platform & Technical Coordination Coordinate delivery dependencies across the CDS platform including: o Customer data ingestion pipelines o Master/reference data layers o Data quality, data profiling, and validation services o Data APIs and customer identity resolution features o Data lineage, governance, metadata, and cataloguing (eg, Collibra/Atlas) Ensure alignment with data architecture, information security, and regulatory obligations (GDPR, CDE, BCBS239). Work with Technical Leads and Architects to ensure definition of done (DoD), non-functional requirements (NFRs), and acceptance criteria are consistently met. Stakeholder Management & Communication Collaborate closely with Product Owners, CDS Programme Managers, Data Architects, Engineers, and Business SMEs across multiple streams. Clearly communicate sprint progress, impediments, capacity constraints, and risks to senior stakeholders. Facilitate alignment across squads and shared components (platform, data governance, cloud engineering, DevOps). Continuous Improvement & Team Development Embed Agile best practices and coach teams on Scrum, Kanban, and scaled Agile ways of working. Identify inefficiencies and help teams adopt better working patterns around data modelling, ETL development, automated testing, and CI/CD pipelines. Mentor teams to become self-organising and reinforce Agile principles such as transparency, inspection, adaptation, and value delivery. Risk, Controls & Compliance Ensure delivery processes adhere to Client's' controls framework, change management, and audit expectations. Support teams in maintaining artefacts for model/data governance, compliance reviews, and operational readiness. Proactively manage risks, RAID logs, dependencies, and technical blockers.

Core Competencies 5-10 years of experience as a Scrum Master or Agile Delivery Lead within enterprise data or technology programmes. Deep understanding of Agile, Scrum, Kanban, and scaled delivery frameworks. Strong experience supporting teams building data products, ETL/ELT pipelines, APIs, and cloud-native data platforms. Technical Environment Experience Solid familiarity with: o Data engineering frameworks o CI/CD pipelines, DevOps, Git-based workflows o Data lineage, metadata and data governance tooling o Big data ecosystems (Hadoop/Spark) Understanding of how data flows across customer onboarding, KYC, payments, lending, and fraud platforms. Domain/Banking Knowledge Experience delivering within a Customer Data/Master Data/Enterprise Data programme is highly desirable. Good understanding of regulatory requirements such as GDPR, CDE compliance, model governance, data retention, and BCBS239. Prior experience working in Client's or other global banks is preferred. Soft Skills Excellent communication, stakeholder management, and conflict facilitation. Strong problem solving and decision making capabilities. Ability to work in fast-paced, highly matrixed, multi-vendor environments., Certified Scrum Master (CSM), PSM I/II, SAFe, or similar Agile certifications. Background in data engineering, analytics, data science, or cloud delivery (advantageous). Experience running delivery in Jira, Confluence, Azure DevOps, MS Project., High sprint predictability (velocity stability, reduction in rollover). Reduced blockers, faster cycle time, improved flow efficiency. Strong team engagement, morale, and proactive continuous improvement. High-quality delivery of CDS data services with consistent adherence to controls and governance. Smooth stakeholder communication and alignment across the CDS programme.