Digital Payments Analyst

This exciting position will be a key contributor in executing the global online digital payments strategy. The Digital Payments team has responsibility for Payment Strategy, Relationships with Payment Service Providers, and Payment Operations. This position requires a person highly detail-oriented with significant knowledge on "Card not present" (CNP) and other online payments methods (Open Banking, ACH, Wallets, etc.). With experience in eCommerce and / or Online Financial Services environments (web, mobile) and focus on improving payments performance, efficiency, and cost reduction., * Analyze, research and review card not present (CNP) and other online payments transactional activity to identify incremental revenue opportunities.

• Develop recommendations to increase revenue (payment providers costs analysis).
• Analyze payment trends (e.g. performance of payment providers, countries)
• Conduct research and analysis, prepare management reports and make recommendations to senior officers.
• Increase operational efficiencies to streamline and simplify process flows and effectiveness.
• Develop and maintain Policy and Procedure documentation.
• Work closely with Finance, Compliance, and Customer Service on payments related issues.
• Support accounting and reconciliation functions as they relate to payments.
• Assist customer service representatives with questions or issues regarding payment issues.
• Utilize various tools to gather, analyze, and interpret data from several sources including transactions, authorizations, financial data, third party data providers and online methods.
• Conduct follow-up research on transactions.
• Keep detailed records of suspicious activity, analyze trends, and communicate security threats to management.
• Perform other duties as assigned.

Do you have experience in Research?, Do you have a Master's degree?, * BA/BS degree on a relevant subject (Business Administration, Economics, etc.); MBA preferred, but not required. MBA preferred, but not required.

• Strong desire to build a career in the payments industry.
• 0-3 years of prior work experience in a relevant field (eCommerce / Online Financial Services). Understanding of transaction processing flows with different payment methods (cards, bank transfers, Open Banking, ACH, Wallets, etc..).
• Excellent verbal and written communication skills in English.
• Ability to work on different reports to assist the day-to-day operations of the department.
• Solid analytical, interpretative, and problem-solving skills.
• Ability to analyze diverse information and develop strategy recommendations.
• Must be able to meet strict deadlines.
• Must possess strong research skills along with the ability to navigate multiple systems at once.
• Proficient to advanced skills with MS Office (Excel, PowerPoint, Word, Outlook) Strong understanding of customer needs.
• Persistent and results focused - must be able to deliver results in an environment which requires a high tolerance for ambiguity.
• Extensive multi-tasking and prioritization skills - needs to excel in fast paced environment with frequently changing priorities.
• Highly organized with exceptional attention to detail and follow-through

• Be part of a global brand with a meaningful mission
• Work in a collaborative and diverse team
• Opportunity to grow your career in a fast-evolving digital space
• Competitive salary and benefits
• Food Allowance
• Birthday off
• Flexible Retribution

Ria Money Transfer is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Ria Money Transfer, a business segment of Euronet Worldwide, Inc. (NASDAQ: EEFT), delivers innovative financial services including fast, secure, and affordable global money transfers to millions of customers along with currency exchange, mobile top-up, bill payment and check cashing services, offering a reliable omnichannel experience. With over 600,000 locations in nearly 200 countries and territories, our purpose remains to open ways for a better everyday life. We believe we can create a world in which people are empowered to build the life they dream of, no matter who they are or where they are. One customer, one family, one community at a time.