Application Services Consultant
Role details
Job location
Tech stack
Job description
- As an Application Services Analyst, you'll play a critical role in delivering high-quality solutions to our customers. Your responsibilities will include:
- Collaborating directly with customers to provide tailored solutions based on their needs.
- Working closely with Customer Success Manager / Customer Development Manager teams to ensure the customer is getting what has been agreed.
- Communicating technical concepts clearly to customers, ensuring their understanding and satisfaction.
- Optimising existing solutions to enhance customer success.
- Setting up and customizing analytical reports to meet customer requirements.
- Balancing independent work with team collaboration to achieve the best results.
- Managing and prioritising customer concerns and escalating them when necessary to ensure resolution.
Requirements
Do you have experience in Time management?, We're excited to announce an internal opportunity to join our Professional Services team as a Managed Application Services Consultant. If you're a strong communicator with experience in solving client software problems and are passionate about delivering exceptional customer service, we'd love to hear from you!
Evotix are searching for a self-starter who thrives in a customer focused, team-oriented environment and excels in analytical thinking. We are looking for a dedicated individual with a passion for customer success and a commitment to delivering the best customer service, driven by the desire to exceed customer expectations and create outstanding experiences., * Experience in SQL & Java
- Strong time management and organizational skills.
- A highly analytical mindset to solve complex problems.
- Proven technical expertise in relevant areas.
- A strong ability to work independently and as part of a team.
- Confidence to ask questions and seek guidance when needed to ensure the best outcomes for our customers.