Cloud Support Engineer

• Register incoming incidents from end-users;
• independently resolve 2nd line incidents from end-users;
• Transfer incidents to the end users and answer them correctly.

• Work experience with Microsoft 365 and hybrid Cloud (Azure) environments;
• Extensive knowledge and certifications in managing modern desktops, identity, and services;
• Knowledge of Citrix XenApp, VMWare, and Topdesk;
• Experience with device deployment (Windows, IOS, and Android);
• Experience with applications in W10 (packaging & deployment);
• Proficiency in English and Dutch;
• AZ-900, MD-100/MD-101, ITIL 4 certifications.

What you will get:

• A corporate environment where everyone gets a chance to be himself;
• A targeted training program + 5 study days to become the best version of yourself;
• The salary that matches your knowledge and work experience;
• A lease car (with fuel card) or travel allowance;
• 28 vacation days + the option to buy extra days off;
• 8.33% holiday allowance;
• Good pension scheme;
• Bonus scheme for delivering a new colleague and/or new client (€750 net).