IT Development Technician, Carpenter House, Perth
Role details
Job location
Tech stack
Job description
An opportunity has arisen for someone who has recently graduated or qualified in a relevant ICT discipline (HNC minimum). The successful candidate will assist technicians and engineers who provide ICT technical support to the Council. During the term of the post, support and guidance will be provided to help the post holder develop their technical skills, with progress reviewed regularly. The post holder may be required to support a range of projects and workstreams, including hardware installations, desktop rollouts, Windows Operating Systems, and equipment audits. The main accountabilities include:
- Working within a team to assist in the installation, configuration, maintenance, and support of ICT equipment, peripherals, and standard software.
- Providing first-line support to log, prioritise, and resolve incoming user queries and faults via the IT Helpdesk.
- Assisting with the maintenance of the Council's ICT asset register.
- System data input.
- Undertaking other allocated duties as required.
- Providing written and oral progress reports when requested., Working with children and/or protected adults is regulated work and under the Protection of Vulnerable Groups (Scotland) Act 2007 you will be required to join the PVG Scheme or undergo a PVG Scheme update check. If you have lived overseas for a period of 12 months or more (continuous or total) within the last 10 years, an Overseas Criminal Record Check will be required. You will be required to provide this check. A confirmed offer of employment and commencement in the post will be subject to the outcome of the above mentioned mandatory pre-employment checks (including references) and will also include eligibility to work in the UK, qualifications and fitness to undertake the post. o o o o o o
Requirements
Applicants will be interested in applying and developing their IT support skills and knowledge. They must be highly motivated, good team workers, and capable of taking responsibility for challenging workloads. Candidates must be educated to HNC level in an appropriate ICT discipline. As this is a development role, the successful candidate must:
- Demonstrate a flexible approach.
- Show a willingness to develop their skills and knowledge throughout the duration of the post.
- Be prepared to take personal responsibility for their own professional development. This is a 0.6FTE, This post is not eligible for sponsorship, HNC minimum. The interview will consist of questions from a panel and a technical test.
Benefits & conditions
Our values and behaviours influence our work and support us in the delivery of our key priorities. In your application, and should you be invited to interview, you will be asked to describe situations that support the criteria required in the role and which also demonstrate our values and behaviours. Find out more about Perth & Kinross Council and you could soon be joining our team! Here's what we can offer you: o A generous annual leave package o 6 days public holiday and an additional discretionary day o Eligibility to join our pension scheme o Family friendly and positive work/life balance policies such as Flexible Working, Maternity, Paternity & Adoption leave, time off for volunteering and our Wellbeing Framework o Flexi time o Access to a range of benefits We recognise there can be benefits to flexible working and where individual jobs allow, we seek to support this. You are encouraged to discuss potential options with the recruiting manager, if this is of interest to you. A healthy work life balance is important to us and we provide supportive management and, where possible, flexible working arrangements to help you achieve that balance. You will have access to training and support for continued professional development.
