Senior Manager, Telco/Media, Engineering, AI & Data, Technology & Transformation

In Operations & Industry Domain Solutions (OIDS) we have always led with our industry knowledge. Our clients value the insight and expertise we bring from the wide range of organisations we work for, and the experience that brings. In the TMT sector it is no different - we have spent many years working with the largest Telco, Media & Tech clients in the UK and Globally, supporting them with some of their greatest challenges that can range from fundamental re-imagination of the Operating Model for rolling out and selling fibre, to transforming the way Media companies handle their content supply chains end-to-end. Your role will include:

• Leading client thinking in identifying areas of innovation that encourage new ways of working and enhance the existing operating model
• Managing Deloitte and client teams to understand their organisations, to design and deliver Operating Models that are fit for purpose and successfully realise their strategic intention
• Developing business cases and identifying and/or delivering sustainable cost savings in collaboration with senior clients
• Developing a methodical approach to research and guiding a team through analysing large qualitative and quantitative data sets to shape recommendations
• Evaluating and using emerging and innovative technologies or ways of thinking to shape strategy; design operating models, principles and roadmaps; and deliver transformation
• Assessing processes, identifying and quantifying inefficiencies and design and implementation of improvements
• Proven experience of managing successful teams, workstreams and engagements on time and to budget
• Undertaking the strategic and operational reviews of entire organisations or functions within organisations at a system, organisation, service or functional levels
• Organising insights to define a logical flow to tell a story when presenting recommendations, * Modernisation of Content Supply Chains
• Data-driven personalisation and audience engagement
• Subscription and advertising platform innovation
• New content formats and experiences (AR/VR/Metaverse)
• Intellectual Property and digital Rights management

Tech:

• AI/ML application and ethical governance
• Cloud-native operating models
• Cyber security and data privacy
• Web3, Blockchain, and decentralised technologies
• Platform economics and ecosystem orchestration

We are looking for people to join our team who embrace change and bring us ever greater breadth and depth of expertise. The quality of our technical skills is enhanced through our practical knowledge of implementation and our ability to learn from each other. We are looking for people who have:

• Experience of a mid-level operational role in at least one TMT organisation (as an employee or as a consultant/contractor) demonstrating knowledge of the overall operating model of that business
• Experience of use of AI/ Automation to accelerate key operational processes and/or optimise ways of working in one of the TMT sectors
• Previous consulting experience, whether as an independent advisor or in-house
• Proven experience and depth of knowledge of the operational dynamics and industry trends across media, telecoms and/or tech, for example:

Telecoms:

• ServCo/NetCo & Wholesale ecosystem optimisation
• AI monetisation and automation strategies
• Autonomous and virtual network innovation
• B2B Enterprise solution delivery
• Customer obsession' and digital experience transformation

Deloitte drives progress. Our firms around the world help our clients become market leaders wherever they compete. Deloitte invests in outstanding people with diverse talents and backgrounds, empowering them to achieve more than they can elsewhere. Our work combines consulting with action and integrity. We believe that when our clients and society are stronger, so are we.