Business Support
Role details
Job location
Tech stack
Job description
In your new role as Business Support Assistant, you will be responsible for providing administration support to the IT team. You will be an integral part of the team and be able to work on your own initiative and demonstrate a proactive approach. Key responsibilities are:
- Monitor help desk ticket system
- Support with ordering (hardware and software)
- Monitor and maintain software renewals
- Help with administrative tasks for upcoming projects
- Diary management for IT Team
- Assist IT Team with organising new starters
- Collate and maintain KPI's for monthly report and new/existing projects
- General administrative tasks- presentations/testing etc
- Answering phone calls, taking messages and filtering as appropriate
- Oversee and assist with writing and updating policies and procedures
- Ad-hoc tasks as required
Requirements
Do you have experience in Phone etiquette?, Do you have a GCSE?, We are looking for a motivated individual to provide Business Support 25 hours per week, across 5 days (Monday - Friday). Working hours are however not set in stone and a discussion can take place with the successful candidate., * Strong Excel, Word, Publisher and Outlook capability
- A keen eye for detail
- Excellent communication skills both written and verbal
- Experience working with a variety of portals/systems
Your Skills
- Strong organisational skills
- Excellent writing skills
- Flexible working style
- Ability to build relationships quickly and communicate effectively
- Willingness to challenge others
- Ability to work simultaneously on several tasks
Benefits & conditions
We are invested in our people and offer a competitive benefit package to all our employees:
- Excellent growth and career opportunities
- A forward thinking, agile approach to working
- Competitive pay and enhanced sickness/maternity/paternity pay schemes
- Generous Annual Leave entitlement with the opportunity to buy and sell leave
- Interesting and technically challenging projects
- £2000 recruitment referral bonus scheme
- Cycle to work scheme
- Electrical vehicle scheme
- Eye care vouchers
- Employee Assistance Programme (EAP)
- Full allowance for team building activities
Social and charitable giving is at the heart of CPW as a business. You will have the opportunity to engage in difference-making charity events, client events and local education initiatives, helping protect the future of our industry, our communities and the environment.
Building an inclusive work environment
We recognise our industry is underrepresented in terms of diversity and we are working hard to change this at CPW.
CPW is a place where we want all staff to feel safe, protected and listened to. Our mission is to create a truly inclusive environment, building on diversity where all staff can flourish, have a sense of belonging and able to reach their full potential.
We are committed to making all stages of our recruitment process accessible to all candidates. Please let us know if you need any assistance or reasonable adjustments throughout your application. We would welcome a conversation to discuss a flexible working environment to suit your personal circumstances.
Job Types: Part-time, Permanent
Pay: £21,000.00-£22,000.00 per year
Expected hours: 25 per week
Benefits:
- Company pension
- Cycle to work scheme
- Employee discount
- Sick pay
