Implementation Consultant
Role details
Job location
Tech stack
Job description
Applause IT are working with a well-established UK software provider delivering cloud-based solutions to public sector organisations. They are looking to hire an Implementation Consultant to support customers through successful software implementations and early-stage adoption.
This is a customer-facing, consultative role focused on onboarding, configuration and best-practice use of enterprise software. You'll work closely with customers, project managers and internal technical teams to ensure smooth delivery, strong engagement and long-term success.
The role
- Leading implementation and onboarding activities for new software customers
- Supporting system setup, configuration and early adoption aligned to best practice
- Delivering training sessions, workshops and knowledge transfer
- Acting as a trusted advisor throughout the implementation lifecycle
- Managing multiple customer implementations in parallel
- Collaborating with project, technical and professional services teams
Requirements
Do you have experience in SQL?, * Experience as an Implementation Consultant, Software Consultant, Application Consultant or similar
- Background in software implementation, onboarding, consultancy or application support
- Strong customer-facing and stakeholder management skills
- Confident delivering training, demos or workshops
- Comfortable working with configuration, data and system workflows
- Able to manage multiple projects with care and attention to detail
- A consultative mindset with strong problem-solving skills
Desirable skills
- Basic SQL experience (e.g. simple queries for data validation or troubleshooting)
- Understanding of relational databases and data structures
- Experience supporting data migration or system configuration activities
- Exposure to public sector or local authority environments
Benefits & conditions
5.05.0 out of 5 stars England Remote Permanent, Full-time, Pulled from the full job description
- Life insurance
- Company pension
- Private medical insurance
- Work from home