IT Field Engineer

We are seeking a skilled EPOS/IT Engineer to join our team in the field engineering department. Based in South West England or South Wales the successful candidate will be responsible for installing It equipment (Self Serve Kiosk, EPOS, Printers) across a number of major retailers based in the UK., * Attend sites from 7.00am

• Install equipment as per the defined script
• Use installation sign off app
• Updated client on progress using Synchroteam
• Liaise with customer on site.
• Work around the customers and staff in the shop.

Do you have experience in Windows?, * Proficiency in Windows 10 and using Command Prompts

• Strong Retail technical knowledge
• Able to use hand tools including drills etc.. and to follow instructions on site, * Strong technical support and IT support skills
• Proficient in desktop support and help desk operations
• Excellent customer service and communication skills
• Experience with computer networking and software troubleshooting
• Familiarity with Microsoft Office, VPN, and Windows operating systems
• Knowledge of computer hardware and relevant tools, including hand tools
• Experience with shop fit and physical equipment installation

We are professional, agile, and our goal is to to be the market leader in Retail Support across the UK.. Our work environment includes: * Modern office setting * Growth opportunities * On-the-job training * Flexible working hours