Technical Support Engineer

Nthis
6 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Shift work
Languages
English

Job location

Remote

Tech stack

Computer Networks
Cloud Services
Network Routers
Firewalls (Computer Science)
Information Technology
Network Support
Cisco networks

Job description

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  • Provide high-quality IT and network support to clients, ensuring service levels are met\r\n
  • Troubleshoot and resolve incidents, escalating where required\r\n
  • Maintain and update internal technical documentation\r\n
  • Continuously build your knowledge across networking, cloud services, and IT systems\r\n
  • Work closely with senior engineers to gain mentorship and experience in enterprise environments\r\n

Requirements

The company has grown rapidly through both acquisition and organic expansion, and they are now looking for a motivated graduate with a strong interest in networking and IT infrastructure to join their Network Support team., * A degree in Computer Networking, Network Engineering, or hold a relevant certification (CompTIA etc.)\r\n

  • A basic knowledge/interest of Cisco networking fundamentals (routers, switches, firewalls)\r\n
  • Strong communication skills and a passion for developing a technical career\r\n

Benefits & conditions

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As part of an experienced and collaborative technical team, you will gain hands-on exposure to real-world networking environments, troubleshooting issues and developing a broad technical skill set.\n\nThis is an excellent platform for career progression, with structured training and opportunities to advance into specialist roles. \r\n

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