IT Technician
Role details
Job location
Tech stack
Job description
IT Technician required to join a highly successful, cohesive and friendly team across two great schools in North London. The School has a great reputation for staff well being and have a happy, driven and dynamic workforce., * Assist the ICT manager and facilitate day to day ICT operations
- Provide technical support
- Awareness and participation in all policies and procedures, such as health and safety, equality and child protection
- Attend meetings
- Support and maintain school software
- Cover for ICT Manager in their absence
- Repair and replenish ICT equipment and systems
- Record requests and log them on database
- Keep records of hardware and software
- Ensure the network is safe and secure
- Organise ICT for all school-based events
- Meeting all relevant legal and contractual obligations, as well as GDPR
- Create and run computer programs
Requirements
As an IT Technician, the main function of the role is to ensure that the ICT facilities throughout the school perform reliably and that all users of ICT are supported effectively. You will need to be flexible, adaptable, proactive and willing to offer support in a range of different scenarios. Having a positive attitude and willing to work in a fast paced environment and not succumbing to pressure is highly desirable., * Have experience of working in an IT related industry
- Have a willingness to use your skills and knowledge to continually learn new systems and processes
- Have demonstrable experience trouble shooting a range of IT related issues
- Active Directory Users & Computers
- Microsoft 365 Admin center
- Microsoft 365 applications including Teams
- Windows 11 support
- Basic AV Support (HDMI)
Personal characteristics - IT Technician
- Effective leadership worker: helpful, friendly and able to make good judgements and lead when required
- Adaptable, organised and able to work with minimum supervision
- Demonstrates resilience, motivation and commitment to high standards of work and achieving excellence
- Approachable, flexible, calm and caring with a 'can-do' attitude
- Understands the importance of confidentiality and discretion
- Keen to learn and develop own skills, * Excellent communication skills, both written and oral
- Excellent administrative and organisational skills
- The courage and conviction to make a difference
Other
- The post holder must be committed to the safeguarding and welfare of all pupils.
- This post is subject to an enhanced Disclosure and Barring Service check.