Technology Controls Manager

The Technology Controls Manager is central to ensuring that the Group's control environment is structured, consistent, and transparent. This role provides hands-on management of the control library, facilitates self-assessments, and ensures that all controls are documented in a manner that enables traceability, repeatability, and assurance. In a rapidly changing technology landscape, this role ensures that the organisation's risk and control posture remains strong, with well-defined artefacts that support audit readiness, regulatory compliance, and continuous improvement. Role Responsibilities Assist the Group Head of Technology Controls by:

• Developing and maintaining a detailed and structured Technology Controls Library aligned to risk and compliance requirements.

• Leading and facilitating the Control Self-Assessment (CSA) process, ensuring documentation quality, evidence completeness, and consistency.

• Assisting with major IT programmes on risk and control integration across design, build, and deployment phases.

• Developing templates, guidance documents, and process maps to standardise control design and testing.

• Establish documentation repositories and version control for control artefacts, test scripts, and assessment reports.

• Partnering with control owners to improve documentation, ensuring clear linkages between risks, controls, and evidence.

• Driving structured remediation of control gaps and audit findings with comprehensive documentation and evidential tracking.

• Producing structured management reports and dashboards on control testing outcomes and trends.

• Promoting automation of control operations, testing and self-assessment processes., This role offers the chance to bring real structure and professionalism to a global control environment undergoing transformation. You'll help embed strong foundations for how we design, test, document, and report on controls - setting the tone for operational excellence. You'll also join a supportive team committed to continuous learning, innovation, and smart use of technology. What do we offer in return? A career that you define. At Howden, we value diversity - there is no one Howden type. Instead, we're looking for individuals who share the same values as us:

• Our successes have all come from someone brave enough to try something new

• We support each other in the small everyday moments and the bigger challenges

• We are determined to make a positive difference at work and beyond

Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*. If you're excited by this role but have some doubts about whether it's the right fit for you, send us your application - if your profile fits the role's criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.

• Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.

Do you have experience in ServiceNow?, * 7+ years in IT Risk, IT Audit, or Internal Controls.

• Strong understanding of Technology risk and controls, ITGCs, testing methodologies, and risk-based control design.
• Excellent documentation and analytical skills.
• Excellent stakeholder engagement, documentation, and communication skills.
• Proficiency in GRC platforms (e.g., ServiceNow, AuditBoard etc.).

Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 23,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It's what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities - work / life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden.