Senior Incident Manager
Role details
Job location
Tech stack
Job description
As Senior Incident Manager, you will lead and manage the Incident Management function, ensuring strategic alignment and operational excellence. While this is a team leadership role, you will remain actively involved in managing major incidents and guiding security operations through complex challenges. Reporting to the Head of Incident Investigation & Response, you will act as the primary contact for incident within the cyber defence.
You will drive continuous improvement, develop team capability, and keep stakeholders and senior leadership fully informed throughout the incident lifecycle. This role offers significant visibility across cyber security and technology and the opportunity to shape how we respond to the most critical cyber threats. You will be responsible for
- Act as the primary contact for Incident Management and CSIRT within Cyber Defence.
- Define and implement the Cyber defence Incident Management strategy, ensuring alignment with security strategy and business priorities.
- Provide leadership and oversight for high-impact incident escalations, ensuring timely resolution and minimal business disruption.
- Lead and develop the Incident Management team, including hiring, coaching, and succession planning.
- Manage relationships with external IR providers to ensure readiness and effective collaboration during major incidents.
- Own incident reporting and continuous improvement objectives.
- Conduct regular tabletop exercises to validate plans against priority threats and regulatory expectations.
- Communicate effectively with diverse audiences-technical teams, senior leaders, and external partners.
- Influence broader Cyber Defence strategy, including automation, AI-driven response, and tooling enhancements.
Requirements
Do you have experience in Management?, * Extensive experience in leading and managing incident response within large, complex organisations.
- Strong leadership and people management skills, with a proven track record of developing high-performing teams.
- Ability to influence senior stakeholders and lead cross-functional teams under pressure.
- Deep understanding of incident response frameworks, processes, and technologies.
- Exceptional communication skills, capable of translating technical detail for executive audiences.
- Strategic and operational mindset with experience in capability development and process optimisation.
- Familiarity with enterprise security technologies, security controls, and threats.
Benefits & conditions
- Annual bonus scheme of up to 20% of base salary
- Holiday starting at 25 days plus a personal day (plus Bank holidays)
- Private medical insurance
- 26 weeks maternity and adoption leave (after 1 years' service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave
- Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing, We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We're proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here. We're a big business and we can offer a range of diverse full-time & part-time working patterns across our many business areas, which means that we can find something that works for you. We work in a more blended pattern - combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. If you are applying internally, please speak to the Hiring Manager about how this can work for you - Everyone is welcome at Tesco.