Application Support Analyst
Role details
Job location
Tech stack
Job description
As an Application Support Analyst, you'll play a key role in ensuring the smooth running, integrity and availability of our aviation applications. This is an opportunity to make a real difference supporting the digital systems that keep critical aircraft operations moving safely and efficiently.
Day-to-day, your expertise will help to protect people, assets and national security, while growing your career in a dynamic and purposeful environment.
- Manage aviation applications across their full lifecycle, including maintenance, support and upgrades.
- Oversee code releases and configuration changes across development, test, UAT and production environments.
- Resolve incidents and service requests for both custom-built and commercial off-the-shelf applications.
- Work with internal and external support partners to maintain application performance and availability.
- Provide out-of-hours support when required to ensure system continuity.
This role is full time OR part time, 37.5 hours per week and provides hybrid working arrangements with days onsite and days working from home.
Requirements
Do you have experience in XML?, * Working knowledge of Microsoft SQL Server in high-availability environments.
- Familiarity with integration tools such as SAP NetWeaver, SSIS and IBM MQ.
- Experience in release management, including promoting code and managing changes across environments.
- Background in managing software incidents and problems via a Service Desk platform.
- Strong understanding of application technologies, configuration, and scripting languages including VBScript, JavaScript, PowerShell and XML.
Benefits & conditions
Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held. Further details are available at United Kingdom Security Vetting: clearance levels - GOV.UK (www.gov.uk).
What we offer
- Generous holiday allowance
- Matched contribution pension scheme, with life assurance
- Access to a Digital GP, annual health check and nutritional consultations through Aviva DigiCare+
- Employee share scheme
- Employee shopping savings portal
- Payment of professional fees
- 10 days' special paid leave for reservists in the armed forces
- Holiday Trading - buy or sell up to one working week of leave
- 'Be Kind Day' - one paid day each year for volunteering
- Flexible working options to support work-life balance
- A dynamic working environment where curiosity, collaboration and innovation thrive