Senior Systems Support Engineer

• Provide 3rd line support for networking, servers, database platforms, and other systems administration areas.
• Support will be provided 24/7 all year round, including participation in the out-of-hour rota cover (1-week-in-4).
• Collaborate with the IT team to deliver technical systems administration support for On-Prem and Cloud provisions used by the business.
• Troubleshoot complex projects that may arise in day-to-day operations.

Technologies:

• Active Directory
• Cloud
• Support
• Linux
• Oracle
• PowerShell
• SQL
• Ubuntu
• Windows

• Extensive, demonstrable experience in IT Systems Engineering including work in 3rd line support.
• Experience with networking (TCP / IP, DNS, protocols, routers, firewalls, latency, packet loss) and Windows Server systems administration (Active Directory, PowerShell, GPOs).
• Additional experience with Linux systems administration (Ubuntu, Apache2, OpenSSL) would be desirable.
• Experience with large databases (SQL Server or Oracle) would be beneficial.
• Experience in troubleshooting and project leadership/initiative would be an asset.

We are a small, dedicated IT team based in central Cambridge, offering hybrid working options (2-3 days a week in the office). We provide competitive salaries and benefits, and we value initiative and problem-solving within our projects. We serve the wider business, which includes software engineering and operations, and we are looking for experienced professionals who have full, unrestricted rights to work in the UK.