Systems Engineer

• Administer, maintain, and optimise core business systems including NetSuite, HubSpot, and integration platforms
• Perform day-to-day operations, support, maintenance, and change requests across the full business systems landscape
• Develop, test, deploy, and maintain enhancements using scripting and automation tools (e.g. SuiteScript, JavaScript, SQL, Azure Logic Apps)
• Manage system integrations to ensure reliable, secure, and efficient data flows between platforms
• Oversee user provisioning, roles, permissions, and access controls across systems
• Monitor system performance, usage, scheduled scripts, and data quality
• Lead or support full-cycle business systems projects, including requirements gathering, solution design, delivery, and change management
• Manage NetSuite change control and semi-annual release processes
• Ensure ERP and CRM data governance, integrity, security, and compliance
• Provide second-line support and deliver ongoing technical and systems training to users
• Maintain comprehensive system documentation, policies, and procedures
• Engage with suppliers to resolve issues, deliver enhancements, and ensure service levels and SLAs are met
• Identify, evaluate, and recommend new technologies to enhance CRM, ERP, and integration capabilities
• Support budgeting and supplier management within the Information Systems function
• Produce system specifications and solution documentation in collaboration with business analysts
• Deliver a consistently high-quality service to internal users and stakeholders

Technologies:

• Azure
• CRM
• ERP
• Excel
• HubSpot
• Support
• JavaScript
• SQL
• Security
• Cloud
• SharePoint

• Degree in Computer Science, Systems Engineering, or equivalent professional experience
• 5+ years advanced hands-on experience administering and optimising NetSuite Finance and CRM
• Strong experience with HubSpot, Celigo, and enterprise system integrations
• Proficiency with Microsoft SQL (2005-2012), procedural SQL, and stored procedure development
• Strong experience with Microsoft Azure services, including SQL and Logic Apps
• Proven ability to design and implement automation, scripting, and system customisations
• Strong understanding of financial systems, CRM platforms, and end-to-end business processes
• Experience managing data integrity, duplication issues, reporting, and reconciliation across multiple data sources
• Advanced Microsoft Office skills, particularly Excel, Word, and PowerPoint
• Excellent written and verbal communication skills, with the ability to document and explain complex systems clearly
• Strong analytical, problem-solving, and prioritisation skills, We are seeking an exceptional, cross-functional Business Systems Engineer to administer, manage, and evolve our clients core business platforms. This role spans CRM, ERP, data services, and integration technologies, with a strong focus on automation, optimisation, and scalability. The successful candidate will bring deep hands-on experience across enterprise systems such as NetSuite, HubSpot, and Microsoft Azure Data Services, alongside integration platforms including Celigo and Riva. You will play a pivotal role in ensuring business systems are robust, secure, well-governed, and aligned to organisational objectives while actively supporting innovation and continuous improvement. This is a highly collaborative role, working closely with technical teams, business stakeholders, and external suppliers to deliver reliable systems, high-quality data, and seamless user experiences. We offer a competitive salary ranging from £75,000 to £80,000, an excellent bonus scheme, a strong pension

plan, and comprehensive corporate benefits, all within a hybrid work environment based in London.