Head of Oracle System Support and Development

• Collaborate with stakeholders to ensure BPSS supported systems align with business needs.
• Oversee the delivery of BPSS support services, maintaining agreed internal SLAs.
• Facilitate effective communication to resolve issues with suppliers, partners, and customers.
• Ensure compliance with SLAs and KPIs while managing vendor support services.
• Lead, motivate, and develop your team to foster a culture of collaboration and innovation.
• Uphold security practices and standards to protect sensitive information.
• Implement training strategies to enhance application knowledge within the team.

Technologies:

• ERP
• Support
• Oracle
• Security

• A Bachelors degree in computer science, engineering, business, or a related field.
• Strong leadership skills with experience managing vendors, partners, and technical teams.
• Proven ability to develop and implement service delivery models for ERP transformation.
• Expertise in Oracle Fusion, HCM, and related modules.
• A background in the public sector, preferably within policing, is highly desirable.
• Must have resided in the UK continuously for a minimum of 5 years.

We are a dynamic organization seeking a Head of Oracle System Support & Development to join our Governance & Enabling Services department in Abingdon, Oxfordshire. We offer a competitive salary of £53,946 - £63,509 plus a £2,000 South East allowance and a generous benefits package including 27.5 days annual leave, a flexi-time working scheme, and opportunities for professional growth. Join us in making a significant impact in the public sector by collaborating with dedicated professionals in a supportive and innovative workplace.