ServiceNow Technical Architect

• Understand and implement solutions for the ServiceNow platform
• Collaborate with architects and customers to document technical requirements
• Develop designs aligned with architectural and technical requirements
• Lead a team of developers, web designers, integration SMEs, and QA analysts
• Perform sprint activities and develop User Stories based on requirements
• Estimate effort and prioritize user stories with the product sponsor
• Plan sprints and assign activities to the team
• Advise on best practices and provide technical solutions for issues
• Track status of sprints and user stories and share with the Project Manager
• Identify and manage risks and challenges during projects
• Ensure quality deployment of products as per design
• Maintain security and resilience of components based on design

Technologies:

• Architect
• ITIL
• ITSM
• Project Manager
• Security
• ServiceNow
• Web, We are a leading tech company located in London, UK, looking for a skilled ServiceNow Technical Architect to join our dynamic team. This role offers the opportunity to work with innovative technologies and collaborate with a talented group of professionals. We provide competitive benefits, including opportunities for professional development and growth. This position requires in-office presence 2 to 3 days a week, with on-call responsibilities for high-priority incidents, ensuring that our ServiceNow platform runs smoothly and effectively.

• Expertise in ServiceNow, ITSM Modules, SNVA, and other ServiceNow modules
• Minimum of 8 years of relevant experience
• Experience as a Technical Architect in ServiceNow
• Strong understanding of ITIL process definition and integration solutions
• Ability to convert customer business requirements into functional requirements
• Proven experience leading implementation projects in the ITSM area
• Comprehensive knowledge of ServiceNow deployments, ITSM migrations, and upgrades
• Project management expertise
• Proficient in Agile/Scrum methodology
• Certification as a ServiceNow Systems Administrator, ServiceNow Implementation Specialist, and ITIL V3 Foundation
• Excellent communication skills and team management experience