Deployment Manager
Role details
Job location
Tech stack
Job description
This dual-role position as a Deployments Manager is crucial within the Defence Business Unit. Reporting to a Deputy Head of Delivery, you will manage multiple projects, combining comprehensive project oversight with a focus on deployment planning and execution as well as leadership of deployed engineering teams. This includes embedding within customer sites to ensure early involvement and a thorough understanding of deployment timelines, requirements, and integration points, with a focus on gaining the critical customer feedback that feeds product development., As a Deployments Manager, your role is essential for ensuring effective project delivery and deployment execution by:
- Developing and leading a comprehensive deployment plan that aligns with both project goals and customer expectations.
- Facilitating early engagement with customer teams to embed seamlessly into their deployment planning.
- Managing interdependencies between deployment activities and project teams, ensuring resources, schedules, budgets, and training are accounted for and optimized.
- Acting as a point of continuity in deployment execution and planning, with regular site presence to stay engaged with evolving project demands and customer feedback.
- Enabling user and customer feedback that feeds iterative product development., * Project Management and Deployment Planning
- Serve as an embedded deployment lead within customer sites to gather real-time insights, integrate with customer teams, and actively participate in planning.
- Lead and execute the deployment plan, incorporating detailed work planning, scheduling, budgeting, metrics, risk assessments and resource allocation.
- Plan deployment timelines and activities with input from cross-functional teams, ensuring seamless coordination across engineering teams and projects.
- Establish a framework for tracking deployment metrics and performance indicators, adjusting plans as necessary to keep projects on target.
Deployment Execution and Monitoring
- Lead and oversee the day-to-day execution of deployment activities, tracking progress and ensuring adherence to schedules, budgets, and quality standards.
- Coordinate deployment activities across all project teams, managing interdependencies, risks, and issues with a proactive approach.
- Identify potential conflicts or challenges in deployment and adjust resources or strategies as necessary to maintain alignment with project objectives.
- Facilitate team communication throughout deployment stages, providing consistent updates and maintaining strong stakeholder relationships.
- Capture and analyse user feedback and metrics to inform future development.
Team Coordination and Leadership
- Coordinate closely with project and deployment teams, ensuring roles, responsibilities, and timelines are clear and aligned with project goals.
- Foster an environment of continuous improvement, capturing lessons learned and implementing them in future deployments to enhance efficiency and effectiveness.
- Lead internal communications (IM) to keep all relevant parties informed of deployment progress, issues, and adjustments.
- Capture, document, and implement lessons learned from deployments to improve deployment strategy and best practices.
Additional Responsibilities and Subject Matter Expertise (SME) Support
- Serve as a military SME, offering operational guidance and support based on recent and relevant Military G3 Operations & Deployment experience.
- Represent the User Community during product planning.
- Provide advice, training, and support as needed to project and deployment teams, helping to bridge knowledge gaps and enhance deployment execution.
Accountabilities
- Lead team coordination, project management, and ensure successful deployment execution.
- Oversee internal communications and updates to ensure alignment across the organization.
- Serve as a Military SME, supporting operational and deployment strategy.
- Capture and implement lessons learned for continuous improvement in deployment activities.
- Provide support and guidance on deployment or operational planning as needed.
Requirements
Do you have experience in Software deployment?, * Relevant Project Management qualifications (e.g., APM, PMI, Prince2).
- SAFe/Agile certifications.
- Background in military operations (G3 Operations & Deployment experience) is essential.
Knowledge, Skills & Experience
- APM PMQ or equivalent Project Management qualification, or in progress.
- Direct experience in deployment planning and execution within a Defence or military environment.
- Understanding of military G3 Operations & Deployment with the ability to apply this knowledge in project and deployment contexts.
- Familiarity with project management and development tools (e.g., JIRA).
- Strong communication and leadership skills, capable of managing both internal teams and external stakeholder relationships.
- Track record of embedding in customer sites and building strong, collaborative relationships to drive deployment success.
Benefits & conditions
We have a competitive salary and access to a number of additional flexible benefits, which will cover Health and Wellbeing, Savings and Protection & Life, Leisure and Entertainment.
We are committed to a policy of Equal Opportunity, Diversity and Inclusion. Our working environment is friendly, creative and inclusive and support a diverse work-force and those with additional needs.
