frog - Customer Data Analytics -Senior Manager - London

We are seeking a highly skilled Senior Manager with hands-on experience, The ideal candidate will have extensive experience in one (or more) of the following areas: customer behaviour analytics, marketing, commercial, web, or product analytics, and possess domain knowledge in marketing, customer, digital, and commercial sectors. Who has strong Commercial experience with a proven track record, driving growth, senior leadership, management, c-suite relationships, focus on building RFPs RFP/RFIs, drafting SOWs, costing up engagements and client negotiation., Skilled experienced manager working in a consultancy or agency environment, supporting clients through guiding them on how to address their challenges using data, analytics and AI.

• CX Data Expert - A leading subject matter expert in one (or more) of the following areas: data driven marketing, marketing/media measurement, customer/ consumer research, digital journey optimisation, personalisation, MarTech, CRM / loyalty analytics, CDPs and AI applications within CX.
• Strong Delivery Leadership - Experience leading cross-functional teams to understand business challenges and create valuable products and/or solutions such as insight solutions (inc. BI reporting suites), MarTech / data driven CX solutions or ML/AL solutions (inc, predictive, forecasting, classification and deep learning models).
• Project Management Excellence - Proven project management experience, including planning, execution, and successful delivery of Analytics and AI/ML POCs, MVPs and production-grade solutions.
• Account and Portfolio Management : Proven experience building strong relationships with senior stakeholders / C-suite, identifying and executing against new sales opportunities, and overseeing large-scale portfolios of work .
• Commercial Acumen - Strong commercial experience responding to RFP/RFIs, drafting SOWs, costing up engagements and client negotiation.
• Practice Development - Actively grown and developed internal capabilities through campaign development and marketing, running internal think-tanks, writing whitepapers, offer and proposition developing, and leading on team operations (such as recruitment, L&D and people performance management).
• People Manager - People management skills, including mentoring, guiding, and developing team members.
• Excellent Communicator - Strong written communication, presentation and data driven storytelling skills, with the ability to communicate complex ideas clearly to senior client stakeholders.
• Innovative Mind - A strong interest and experience with the latest advancements in data, AI, machine learning, and data science space

It Would Be a Bonus If You Have

• Experience in primary growth sectors; CPR (Consumer Products & Retail), ETU (Energy, Utilities, and Telecommunications), and PS (Public Sector)
• Familiarity with Agentic AI development and use cases

We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance.

Capgemini ist einer der weltweit führenden Anbieter von Management- und IT-Beratung, Technologie-Services und Digitaler Transformation. Als ein Wegbereiter für Innovation unterstützt das Unternehmen seine Kunden bei deren komplexen Herausforderungen rund um Cloud, Digital und Plattformen.