Junior Data Analyst

• A great team culture - You will work across departments to make incredible things happen. Celebrating regularly with team socials and annual parties.
• A market-leading tech platform - Our team of developers are constantly improving our award-winning platform to support customers and engineers.
• Employee progression - We're passionate about our products and enjoy helping others. We actively encourage extra training to support career progression.
• Customer champions - Our unique online journey empowers our customers. Through our award-winning app, we provide ongoing five-star support throughout the lifetime of our products.
• Award-winning products - We work with leading manufacturers to install high-quality products, many being Which? and Quietmark approved.
• Global investors - We're proud to be backed by Brookfield and part of the HomeServe Group.

What you'll do:

• Support our business teams with clear and accurate data analysis and reporting
• Help monitor and track key performance indicators (KPIs) across marketing operations and customer experience
• Work with the marketing team to set up and maintain campaign reports, helping them understand what's working and where we can improve
• Explore customer data to find trends and insights that can improve experiences and drive growth
• Assist in maintaining dashboards and automated reports using tools such as Google Analytics, Looker Studio (Data Studio), and Looker
• Create regular reports containing performance metrics for internal teams and partners
• Work closely with Senior Analysts and other departments to answer business questions using data
• Help ensure data quality and consistency across our systems
• Stay up to date with the latest tools and techniques in analytics and share new ideas with the team
• Document your work clearly so that analyses can be easily replicated and improved over time

Do you have experience in SQL?, * Some hands-on experience with data analysis - either from a previous role, internship, or academic project

• Basic understanding of SQL or other query languages
• Confidence working with spreadsheets and data visualisation tools (e.g. Google Sheets, Excel, Looker Studio, Power BI, or similar)
• Strong attention to detail and a logical approach to problem-solving
• Eagerness to learn from experienced Analysts and take on new challenges
• Good communication skills - able to explain your findings clearly to non-technical audiences

We have a great company culture, working closely together as one team. Our founders wanted to create a company that was disruptive, innovative and forward-thinking. We are proud to have a positive, welcoming environment for people to work and thrive within.

Your benefits include…

• 30 days of annual leave (plus bank holidays)

• Free tea, coffee, fruit, and breakfast

• Modern offices

• Social events

• Ongoing training and development opportunities

• Enhanced Family Friendly Benefits

• Private medical cover*

• Company pension

• Death in service benefit*

• After probationary period

When you join the Company, you join more than a trailblazing installation company. You become part of a rapidly growing team of experts. A proud partner with EDF Energy, Worcester Bosch, B&Q, Tesla, and Rangers Football Club - among others. Backed by Brookfield and a part of the HomeServe group. You become part of a team that works together to empower our customers' homes and lives.