Platform Engineer

The Platforms Engineer post is a key technical position requiring adedicated self-motivated capable individual ensuring the reliable andefficient support to our technical Digital Services infrastructure,comprising of Data Centre environment management, desktop, server,storage and backup systems, access and security systems, and ActiveDirectory infrastructure. The role will require close liaison with DigitalServices Service Delivery teams to ensure the Trusts published servicelevel agreements are met.

The post holder must be self-directed and able to work autonomouslywith the ability to interpret technical policies. The individual will bedealing with and process confidential Trust data. Using VPN and twofactor authentication tokens to support and enforce existing Trustinformation security policies.

The post holder needs to be able to implement and support technicalsolutions across RBH, in the process liaising with and managing third-partysuppliers, short-term contractors and Trust staff as necessary. The postholder should have exposure to PRINCE2 project management and have astrong understanding of ITIL service management methodologiesThe post holder will be expected to assist the Server Engineers andServer Specialist in designing, developing and implementing complextechnical solutions.

The post holder will directly support the Trusts Digital ServicesService Delivery teams

1. Communication and RelationshipsStakeholder CollaborationCommunicate Complex Technical InformationDocumentation Creation and TrainingThird-Party Supplier Management

2. Research and DevelopmentResearch Innovative SolutionsTechnical EvaluationsContinuous ImprovementCapacity Planning

3. Technical Responsibilities

3rd Line SupportInfrastructure ManagementDisaster Recovery and Business ContinuityBackup Strategy ImplementationSystem Security

4. Analytical and Judgement SkillsProblem SolvingPerformance ManagementChange Management

5. Planning and OrganisationProject ManagementService ContinuityCapacity and Load PlanningChange Control

6. Finance and Resource ManagementBudget OversightProcurementAsset Management

7. Information and Data ManagementData Integrity Checks and ProcessesSystem Documentation Creation and ValidationSecurity Compliance

8. Physical and Technical SkillsTechnical ExpertiseHardware MaintenanceSecurity Systems

Diversity makes us interesting... Inclusion is what will make us outstanding. Inequality exists and the journey to eliminate it is not easy. Every step we take will be a purposeful step forward to deliver a truly inclusive culture where all our people are enabled to deliver outstanding care, where background is no barrier, and where everyone can be their authentic self and we truly represent our patient community.