IT Field Technician

You'll support customers both remotely and on-site, ensuring EPOS and payment systems are installed, maintained and running smoothly., * Supporting EPOS systems, tills and card payment machines

• Carrying out on-site installations, upgrades and fault resolution
• Providing telephone and in-office technical support
• Diagnosing and resolving hardware and software issues
• Travelling to customer sites using a company van
• Working closely with a small, tight-knit team
• Chance to receive bonuses from identifying new opportunities & up-selling while out in the field

This role will involve a mix of office-based work and field-based support.

• A full UK driving licence
• A positive attitude with a willingness to learn and develop
• A reliable, professional and customer-focused approach
• Confidence working within a small team
• Strong IT and technical aptitude
• A genuine interest in IT and technology

Desirable:

• Previous IT support, EPOS or customer-facing technical experience
• Basic understanding of hardware and/or software
• Sales Focused